Shift Manager

Taco Bell - Bradford Greengates; Bradford; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

Team incentives

Training program

Pension scheme

Employee discount

Career path to manager

Job summary

Taco Bell - Bradford Greengates is seeking a Shift Manager to lead a busy team during high-energy shifts, ensuring friendly service and consistent quality.

You'll train and motivate staff, manage day-to-day operations, and uphold Live Mas values across every shift while supporting performance and delivering memorable guest experiences.

Qualifications

• Former leadership role in fast-paced environments preferred.
• Strong customer service ethos and guest focus.
• Ability to train and coach staff effectively.
• Clear communication and team collaboration skills.
• Reliable, punctual, and adaptable to change.
• Experience in hospitality or retail is a plus.

Responsibilities

• Lead and motivate shift team to deliver high-energy service.
• Drive memorable guest experiences and uphold brand standards.
• Own quality and safety, ensuring service and food quality every shift.
• Live the Live Mas values in daily leadership and interactions.
• Provide feedback, coaching, and recognition to develop the team.

Skills

Leadership

Customer service

Team management

Communication

Reliability

Adaptability

Job description

Shift Manager

Who We Are

Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas.

We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.

The Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable

Job Details

• Shift leadership position
• Competitive hourly rate with supervisory premium
• Flexible scheduling with shift pattern guarantees
• Full training and development provided

What You'll Do

• Lead and motivate your shift team - Create a positive, high-energy work environment where everyone brings Mas Heart
• Drive memorable experiences - Ensure every customer interaction reflects our commitment to creating moments that matter
• Own quality and standards - Partner with the team to deliver exceptional food quality and service every single shift
• Live the values - Bring Mas Heart, Mas Value, and Mas Flavour to your leadership every shift
• Support performance - Provide feedback, coaching, and recognition to help your team grow

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, personality, and genuine passion
• Mas Heart in action - You build strong relationships with your team and show genuine care for their development
• Natural leadership - You're calm under pressure, lead by example, and bring out the best in others
• Team spiral mentality - You thrive lifting others up and creating a culture of recognition
• Reliability & adaptability - You're dependable, hardworking, and embrace the pace of shift leadership
• Previous customer service or hospitality experience required

What You'll Get

• Permanent position with flexible shift patterns
• Regular team incentives and recognition
• Comprehensive training and ongoing mentoring
• Company pension scheme
• Employee discount on delicious food
• Clear pathway to Assistant Manager role
• The chance to lead something special and grow with the brand