Shift Manager

Pivt Group; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Enhanced holiday entitlement

Additional employee perks

Job summary

Pivt Group's partner is seeking three Shift Managers to oversee busy warehouse operations across Birmingham, Nottingham and London. You will lead day-to-day shift activities, drive performance, and ensure safety and service targets are met, while motivating teams in a fast-paced environment.

You will play a key role in improving efficiency, KPIs and reporting, delivering high standards of safety, housekeeping and operational discipline across sites.

Qualifications

• Previous experience managing teams within warehouse, logistics, fulfilment, parcel, manufacturing or fast-paced operational environments.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Excellent communication and decision-making abilities.
• A proactive approach to problem solving.
• Confidence using operational data and KPIs to drive performance improvements.
• Experience working within a safety-focused environment.
• A hands-on leadership style with the ability to thrive under pressure.
• A passion for continuous improvement and operational excellence.

Responsibilities

• Lead the daily warehouse and sortation operation to achieve productivity and service targets.
• Manage, motivate and develop a team of operatives to deliver high performance.
• Support recruitment, onboarding and training of new team members.
• Monitor KPIs and use operational data to identify improvement opportunities.
• Drive continuous improvement initiatives across safety, productivity and quality.
• Ensure Health & Safety policies are followed and promote a positive safety culture.
• Resolve operational challenges quickly to minimise disruption.
• Collaborate with wider operational teams to improve site performance.
• Deliver shift handovers and accurate operational reporting.
• Maintain high standards of housekeeping, compliance and operational discipline.

Skills

Team leadership

Communication

Decision making

Problem solving

Data-driven

Safety culture

Hands-on leadership

Continuous improvement

Job description

Pivt is partnering with an innovative supply chain technology business that's transforming the way goods move across the UK.

Combining cutting-edge technology, data-driven decision making and operational excellence, our client is redefining last-mile logistics by building smarter, faster and more efficient delivery networks. Following continued growth, they're now looking to appoint three Shift Managers across Birmingham, Nottingham and London.

This is an excellent opportunity for an ambitious operations leader who thrives in fast-paced, high-volume environments and enjoys leading teams to deliver exceptional service.

The Role

As Shift Manager, you'll be responsible for overseeing the day-to-day operation during your shift, ensuring productivity, safety and service targets are consistently achieved.

You'll lead from the front, motivating your team, driving operational performance and continuously identifying opportunities to improve efficiency.

Whether you're leading a day or night operation, you'll play a key role in delivering an exceptional customer experience while maintaining a safe and engaged working environment.

Key Responsibilities

• Lead the daily warehouse and sortation operation to achieve productivity and service targets.
• Manage, motivate and develop a team of operatives to deliver high performance.
• Support recruitment, onboarding and training of new team members.
• Monitor KPIs and use operational data to identify improvement opportunities.
• Drive continuous improvement initiatives across safety, productivity and quality.
• Ensure Health & Safety policies are followed and promote a positive safety culture.
• Resolve operational challenges quickly to minimise disruption.
• Collaborate with wider operational teams to improve site performance.
• Deliver shift handovers and accurate operational reporting.
• Maintain high standards of housekeeping, compliance and operational discipline.

About You

We're looking for individuals who can demonstrate:

• Previous experience managing teams within warehouse, logistics, fulfilment, parcel, manufacturing or fast-paced operational environments.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Excellent communication and decision-making abilities.
• A proactive approach to problem solving.
• Confidence using operational data and KPIs to drive performance improvements.
• Experience working within a safety-focused environment.
• A hands-on leadership style with the ability to thrive under pressure.
• A passion for continuous improvement and operational excellence.

What's on Offer

• Salary up to £50,000
• Opportunities available in Birmingham, Nottingham and London
• Join one of the UK's most exciting and innovative supply chain technology businesses.
• Genuine career progression within a rapidly growing organisation.
• A collaborative, high-performance culture where innovation is encouraged.
• Comprehensive benefits package including healthcare, enhanced holiday entitlement and additional employee perks.

If you're an ambitious operations leader looking to take the next step in your career, we'd love to hear from you.