Shift Maintenance Team Leader

Royal Mail Group; London; On-site; GBP 56,000; Full time

Job summary

A leading company in the postal service sector is seeking a Shift Maintenance Team Leader for its London center. This permanent full-time role involves leading engineers to ensure the smooth operation of automated systems. The ideal candidate will possess exceptional communication and leadership skills and a qualification in electro-mechanical engineering, alongside considerable hands-on experience. With a salary of £55,919 and a strong emphasis on team development, this is an exciting opportunity to thrive in an inclusive work environment.

Benefits

Company pension scheme

Generous annual leave of 25 days plus bank holidays

Qualifications

• Must be an experienced electro-mechanical engineer.
• Ability to coach and develop team members.
• Experience in electrical & mechanical disciplines required.

Responsibilities

• Lead a team of engineers for efficient running of automated machines.
• Identify risks and ensure timely resolution of faults.
• Conduct performance reviews and arrange training for team.

Skills

Organisational Skills

Stakeholder Management

Communication Skills

Leadership Skills

Interpersonal Skills

Education

Recognised qualification in electro-mechanical engineering (min ONC level or equivalent)

Engineering qualification to HCN level or equivalent

Job description

Shift Maintenance Team Leader
Salary: £55,919 plus company pension scheme, with highly competitive contribution rates, generous annual leave offering of 25 days, plus bank holidays
Permanent, Full time 40 hours per week
Mount Pleasant Mail Centre, London, EC1A 1BB

Royal Mail have an exciting opportunity for a new Maintenance Lead Technician to join the Mount Pleasant Mail Centre team on the Early shift.

About the role

As part of the early shift operation; leading a team of engineers, you'll ensure the safe and efficient running of a variety of automated machines, hardware, and software off and on site.

Working collaboratively with the Shift Manager, their team and the machine operators, you'll identify risks and ensure any faults are resolved in a timely manner ensuring contingency arrangements where needed. In addition, you'll ensure regular maintenance is carried out in line with operational needs and provide effective and efficient support to the Maintenance Team Leader and local and regional maintenance management team, data gathering for end of shift reports, fault logging on SDMM, root cause analysis, and input to the engineering end of Shift Report.

You will provide leadership, coaching, and support across all aspects of the shift, including the handover between the previous and upcoming shifts. You will conduct performance reviews and arrange ongoing training and coaching as needed. Under your guidance, all teams will not only meet but exceed Overall Equipment Effectiveness (OEE) targets, key performance indicators (KPIs), and efficiency/cost measures-all while ensuring strict adherence to health and safety guidelines

Shift Hours: Monday - Friday (Early shift) 06.30 - 14.20

About You

We are looking for an experienced electro-mechanical engineer with excellent organisational skills and the ability to work well under pressure. You must be able to show resilience and have excellent stakeholder management to relay messages to different employees at all levels of the business.

You must possess excellent communication skills and strong leadership and inter-personal skills with the ability to coach and develop your team members. The ETC role is a leadership/coaching role with extensive hands on and practical experience a most in both electrical & mechanical disciplines.

Ideally you will hold a recognised qualification in electro-mechanical engineering (min ONC level or equivalent), or have significant experience in this field. You would also ideally be registered with a recognised engineering institute and EC registered or willing to obtain. Additionally, IET wiring regulations and electrical test qualification (C&G 2391 & 2392) preferable, but not essential.

Desirable Criteria

Time served Engineering apprenticeship

Engineering electrical qualification to HCN level or equivalent

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 09/05/2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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