Shift Leader Swansea Parc Tawe DT (24hours store recruitment) Full time

Costa Coffee; Swansea; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking global coffee brand as a Team Leader in Swansea. In this dynamic role, you will create smooth shifts, train new team members, and drive success while innovating with new recipes. With competitive pay and fantastic perks, including a share scheme and generous discounts, this is an opportunity to grow in a supportive environment that values diversity and community. Be part of a team that not only serves great coffee but also makes a positive impact in local and coffee-growing communities. If you're ready to lead with passion and creativity, we want to hear from you!

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Smart pension matched up to 10%

Financial Support Fund

Qualifications

• Proven leadership skills with a focus on team success.
• Ability to maintain high standards in a fast-paced environment.

Responsibilities

• Create smooth shifts and ensure excellent service during busy periods.
• Train and certify new Baristas to uphold quality standards.

Skills

Team Leadership

Customer Service

Training & Development

Problem Solving

Education

High School Diploma

Job description

Shift Leader Swansea Parc Tawe DT (24hours store recruitment) Full time

Costa Swansea Parc Tawe DT, Drive Thru, Unit 8 Parc Tawe Retail Park, Swansea, Swansea (City of), United Kingdom ● Swansea, UK Req #82782

06 May 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why Costa?

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependent on store location)

We’re a global coffee brand with bold plans and some pretty brilliant perks:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to 10%
• The Costa Financial Support Fund, supporting team members in unexpected financial pressure

We’re passionate about being a great place to work, where you can bring your true self. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

Our roots remain local through the Costa Foundation and community initiatives. Join us to help change lives in coffee-growing communities and support your local community too.

What you’ll do

As a Team Leader, you’ll:

• Create smooth shifts, even during busy periods
• Train and certify new Baristas
• Drive success for yourself and your team
• Innovate with new recipes to energize your team
• Maintain high standards, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique qualities:

• An example setter, someone we can trust to keep everything running smoothly
• A leader, ready to take on new responsibilities
• A learner, eager to turn knowledge into innovative ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Human review will always be involved in the final decision. Need adjustments? Email [e-mail].

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader
• Location: Costa Swansea Parc Tawe DT, Drive Thru, Unit 8 Parc Tawe Retail Park, Swansea, Swansea (City of), United Kingdom