Shift Leader - Guest First, Flexible Hours & Team Training

Royal Oak; Orpington; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Brand discount 33%

Friends & family 20% discount

Wagestream

Job summary

Mitchells & Butlers Royal Oak in Orpington is seeking a proactive Shift Supervisor. You’ll welcome guests, lead a small team, and help train colleagues to deliver great service.

This role includes flexible shifts, a strong focus on hospitality standards, and opportunities to develop within a busy pub group. You’ll join a supportive team with pension, holidays, discounts, and other staff benefits.

Qualifications

• Experience in hospitality with a focus on guest service.
• Ability to lead and train a team to deliver high standards.

Responsibilities

• Be part of the day-to-day running of the site, hosting guests and leading your team.
• Be a shift leader and role model for teammates.
• Assist with training and maintaining cleanliness and safety standards.
• Support a warm, welcoming atmosphere across the pub group.

Skills

Team leadership

Training & coaching

Guest service

Job description

Mitchells & Butlers Royal Oak in Orpington is seeking a proactive Shift Supervisor. You’ll welcome guests, lead a small team, and help train colleagues to deliver great service.

This role includes flexible shifts, a strong focus on hospitality standards, and opportunities to develop within a busy pub group. You’ll join a supportive team with pension, holidays, discounts, and other staff benefits.