Shift Leader & Guest Experience Champion | Flexible Hours

Mitchells & Butlers PLC; Taunton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

33% brand discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC at the Griffin - Harvester is seeking a Shift Supervisor to welcome guests and lead a team in delivering great service. You will train staff and act as a host during busy service times, ensuring smooth operations and guest satisfaction.

You will be a hands-on shift leader, upholding high standards of cleanliness and safety while promoting a friendly, inclusive team culture across the site.

Qualifications

• Experience leading a team in hospitality and delivering guest service.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butlers PLC at the Griffin - Harvester is seeking a Shift Supervisor to welcome guests and lead a team in delivering great service. You will train staff and act as a host during busy service times, ensuring smooth operations and guest satisfaction.

You will be a hands-on shift leader, upholding high standards of cleanliness and safety while promoting a friendly, inclusive team culture across the site.