Shift Supervisor: Lead Guest Experience & Team

Mitchells & Butlers PLC; Horwich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts 33%

Friends & family 20% discount

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC at Horwich Park Inn - Harvester is seeking a Shift Supervisor to welcome guests and lead a team, delivering great service and training colleagues for continuous improvement.

Join a family-friendly brand famed for rotisserie chicken, grills and salad bars. Enjoy a supportive team, practical benefits, and opportunities to grow within a lively hospitality culture.

Qualifications

• Proven customer service skills in a hospitality setting.
• Ability to lead and develop a small team.
• Experience training colleagues and supporting skill development.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training

Hospitality

Tools

POS systems

Job description

Mitchells & Butlers PLC at Horwich Park Inn - Harvester is seeking a Shift Supervisor to welcome guests and lead a team, delivering great service and training colleagues for continuous improvement.

Join a family-friendly brand famed for rotisserie chicken, grills and salad bars. Enjoy a supportive team, practical benefits, and opportunities to grow within a lively hospitality culture.