Shift Leader: Fast-Paced Food Service with Flexible Rota

Wingstop UK - Luton Retail Park; England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Quarterly Bonus

Flexible Rota

Free food on every shift

Employee discount

28 days holiday

Culture budgets

Regular incentives

Job summary

Wingstop UK – Luton Retail Park is seeking a proactive Shift Manager to lead busy shifts, support front-line teams, and uphold high standards across service, food quality, and cleanliness.

You’ll motivate staff, step in when needed, and model hands-on leadership to deliver outstanding customer experiences during peak periods, while maintaining a safe and efficient operation that aligns with Wingstop values.

Qualifications

• Previous experience in a supervisory or team leader role.
• Confident, hands‑on leadership style.
• Strong communication and organisation skills.
• Positive, team‑first mindset.

Responsibilities

• Leading shifts and supporting your team on the floor
• Delivering fast, friendly, and consistent customer experiences
• Coaching and developing Crew Members
• Ensuring food quality, cleanliness, and safety standards are met
• Supporting stock control and daily operations

Skills

Supervisory experience

Team leadership

Customer service

Communication skills

Organisation skills

Job description

Wingstop UK – Luton Retail Park is seeking a proactive Shift Manager to lead busy shifts, support front-line teams, and uphold high standards across service, food quality, and cleanliness.

You’ll motivate staff, step in when needed, and model hands-on leadership to deliver outstanding customer experiences during peak periods, while maintaining a safe and efficient operation that aligns with Wingstop values.