Shift Leader: Elevate Guest Experience & Grow to GM

Hall & Woodhouse Ltd; Buckler's Park; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

£13.70 per hour

Tips on top of base pay

Bonus scheme

60% off meals

Career progression to General Manager

5 days per week

Supportive workplace

Sunday Times Best Places to Work

Job summary

Hall & Woodhouse Ltd is seeking a Shift Leader at our Bucklers Park venue to inspire a friendly, efficient team and ensure exceptional guest experiences. You will help manage opening/closing, safety and security processes while remaining professional and organised on a fast-paced, food-led environment.

This role offers 13.70 per hour plus tips, a bonus scheme, and clear career progression to General Manager within a warm, supportive workplace that rewards talent and provides a generous meals

Qualifications

• Kind, calm and approachable leadership style.
• Confident overseeing opening/closing, safety and security.
• Well presented, detail focused and professional.
• Able to support the GM in coaching and developing the team.
• Logical, organized and able to manage multiple tasks.

Responsibilities

• Lead shifts and oversee daily pub operations.
• Deliver outstanding guest experiences and maintain service standards.
• Support the GM in coaching and developing the team, ensuring a smooth shift.

Skills

Shift leadership

Guest experience

Team coaching

Communication

Time management

Reliability

Job description

Hall & Woodhouse Ltd is seeking a Shift Leader at our Bucklers Park venue to inspire a friendly, efficient team and ensure exceptional guest experiences. You will help manage opening/closing, safety and security processes while remaining professional and organised on a fast-paced, food-led environment.

This role offers 13.70 per hour plus tips, a bonus scheme, and clear career progression to General Manager within a warm, supportive workplace that rewards talent and provides a generous meals