Shift Leader: Lead Guest Experiences & Grow to GM

Hall & Woodhouse Ltd; Sandford; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Tips on top

Bonus scheme

Career path to GM

Meal discount

5-day week

Supportive workplace

Job summary

Hall & Woodhouse’s Fabulous Lulworth Cove Inn in Dorset is seeking a friendly Shift Leader with F&B experience to join our leadership team. You’ll oversee opening and closing, safety and security procedures, and coach and develop the team to deliver outstanding guest experiences.

We offer £13.70 per hour, tips on top of base pay, a bonus scheme, generous meal discounts of 60% when on duty, a clear career pathway to General Manager, and a fun, supportive workplace with a consistent 5‑day working

Qualifications

• Hospitality experience, ideally with supervisory experience in a busy food-led environment with rooms.
• Shift Leader or assistant manager who is kind, calm and approachable.
• Well-presented, detail-focused and professional.
• Able to coach and develop the team with the GM.
• Able to manage multiple tasks in a fast-paced setting.
• Driven to deliver outstanding guest experiences.

Responsibilities

• Oversee opening and closing procedures.
• Ensure safety and security procedures are followed.
• Support the GM in coaching and developing the team.
• Deliver outstanding guest experiences across shifts.
• Maintain a professional, well-presented environment.
• Effectively manage multiple tasks with organization.

Skills

Hospitality experience

Supervisory experience

Guest-focused

Team coaching

Multitasking

Professional demeanor

Job description

Hall & Woodhouse’s Fabulous Lulworth Cove Inn in Dorset is seeking a friendly Shift Leader with F&B experience to join our leadership team. You’ll oversee opening and closing, safety and security procedures, and coach and develop the team to deliver outstanding guest experiences.

We offer £13.70 per hour, tips on top of base pay, a bonus scheme, generous meal discounts of 60% when on duty, a clear career pathway to General Manager, and a fun, supportive workplace with a consistent 5‑day working