Shift Leader, Coffee Shop — Free Meal on Duty & Growth

Honesty Group; Basingstoke; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free meal on duty

20% staff discount

Discounted Cookery School courses

Résumé du poste

Honesty Group in the United Kingdom is seeking a dedicated Coffee Shop Supervisor to lead the shift, motivate the team and help the Manager deliver great service.

You’ll be hands-on on the floor, manage stock and safety checks, handle customer enquiries, and support rosters and sales targets while maintaining a welcoming shop environment.

This full-time role offers training, a meal on duty and staff discounts as part of our people-first approach.

Qualifications

• Previous supervisory experience in hospitality or retail.
• Confident leading a team and setting standards.
• Customer-focused, organised and reliable.
• Happy to be hands-on on the floor.
• Flexible to work shifts, including some weekends.

Responsabilités

• Lead and support a team of Coffee Shop Assistants
• Open and close the shop as a keyholder
• Deliver excellent customer service and step in during busy periods
• Support rotas and sales targets with the Manager
• Manage stock, deliveries, displays and orders
• Ensure food safety, hygiene and temperature checks are completed
• Handle customer enquiries and orders (in person and phone)
• Keep the shop clean, welcoming and well presented
• Complete end-of-day tasks: waste logs, cashing up, lock up

Connaissances

Team leadership

Customer service

On-floor supervision

Flexible scheduling

Description du poste

Honesty Group in the United Kingdom is seeking a dedicated Coffee Shop Supervisor to lead the shift, motivate the team and help the Manager deliver great service.

You’ll be hands-on on the floor, manage stock and safety checks, handle customer enquiries, and support rosters and sales targets while maintaining a welcoming shop environment.

This full-time role offers training, a meal on duty and staff discounts as part of our people-first approach.