Shift Lead: Coffee Shop Supervisor (Maternity Cover)

Honesty Group; Bracknell; Sur place; GBP 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free meal on duty

20% staff discount

Discounted Cookery School courses

Secure employment contract

Full training and development

Résumé du poste

Honesty Group is seeking an experienced Coffee Shop Supervisor to lead on-shift service, guide a team, and support the Manager in achieving sales and standards. This maternity cover runs until 5 April 2027, with potential extension or expansion to other sites.

You’ll be hands-on on the shop floor, ensure smooth day-to-day operations, and uphold great customer service while training and developing staff. A friendly, reliable approach is essential.

Qualifications

• Previous supervisory experience in hospitality or retail.
• Confident leading a team and setting standards.
• Customer-focused, organised and reliable.
• Happy to be hands-on on the floor.
• Flexible to work shifts, including some weekends.

Responsabilités

• Lead and support a team of Coffee Shop Assistants
• Open and close the shop as a keyholder
• Deliver excellent customer service and step in during busy periods
• Support rotas and sales targets with the Manager
• Manage stock, deliveries, displays and orders
• Ensure food safety, hygiene and temperature checks are completed
• Handle customer enquiries and orders (in person and phone)
• Keep the shop clean, welcoming and well presented
• Complete end‑of‑day tasks: waste logs, cashing up, lock up

Connaissances

Supervisory experience

Team leadership

Customer focus

On-floor hands-on

Flexible shifts

Description du poste

Honesty Group is seeking an experienced Coffee Shop Supervisor to lead on-shift service, guide a team, and support the Manager in achieving sales and standards. This maternity cover runs until 5 April 2027, with potential extension or expansion to other sites.

You’ll be hands-on on the shop floor, ensure smooth day-to-day operations, and uphold great customer service while training and developing staff. A friendly, reliable approach is essential.