Shift Leader

CBW Staffing Solutions Ltd; Little London; On-site; GBP 36,000 - 60,000; Full time

Job summary

CBW Staffing Solutions Ltd in Kensington, West London, is seeking an experienced X2 Shift Leader to manage electrical and building services on a prestigious mixed-use development. The role involves leading a small shift team, coordinating planned and reactive maintenance across electrical and HVAC plant, and delivering high standards of customer service.

The successful candidate will be electrically qualified, with City & Guilds and AM2/2382 18th Edition knowledge, and the ability to liaise with

Qualifications

• Electrically qualified with City & Guilds 1 & 2, 2357 and AM2.
• City & Guilds 2382 18th Edition IEE Regulations knowledge essential.
• Experience with electrical plant related building services PPMs per SFG20.
• Multiskilled with strong customer service and communication abilities.
• Ability to liaise with clients and service partners.

Responsibilities

• Establish good working relationships with the client Facilities Management Team.
• Monitor building performance and energy consumption, using the Building Management System.
• Support proactive maintenance and deliver reactive repairs to electrical/HVAC plant.
• Prepare and maintain shift handover reports and documentation.
• Escalate issues through established channels and ensure KPI/SLAs are met.
• Deliver high standards of client service and professional communication.

Skills

Electrical qualification

Multiskilled

Customer service

Communication skills

Team coordination

Education

City & Guilds 1 & 2, 2357 and AM2

City & Guilds 2382 18th Edition IEE Regulations

Job description

X2 Shift Leaders - FM Service Provider Mixed-Use Development - Kensington, West London Up to £60K

Are you a Shift Leader looking for a new challenge? Are you a Shift Technician looking for promotion? Are you looking for a role in Uxbridge?

Fantastic opportunity to work for a leading FM Service provider situated in Kensington. CBW are currently recruiting for an M&E Shift Leader to work on one of our clients most prestigious contracts based in the Kensington area of West London. You will provide an exceptional high standard of building services provision (planned and reactive) across a large estate with the utmost regard for customer service. You will be responsible for undertaking planned and reactive maintenance works to Electrical, HVAC plant and associated equipment. The successful candidate will be Electrically qualified with a proven track record in commercial building maintenance. Working as part of a small shift team you will be required to liaise with clients, other service partners and contract support functions throughout the business via telephone and email, therefore excellent communication and computer operation skills are a requirement for this position.

Hours of work

Continental Shift Pattern (Days & Nights). 07:00am to 19:00pm & 19:00pm to 07:00am).

Key duties & Responsibilities

• Establish good working relationships with the client Facilities Management Team, to ensure proactive, open, and co-operative partnership
• Monitor component, system and building performance against target profiles via Building Management System and alert platform
• Contribute information as required for regular and exception reports
• Propose variations or modifications to modes of operation and or the times of operation of systems to minimise energy consumption
• Invoke escalation when required through established communication channels
• Ensure required documentation and records are maintained in line with company processes and procedures.
• Responsible for incident management and completion of associated forms
• Ensure the shift log is kept up to date with relative and informed information that proactively assists the shift Team deliver to a constant high standard.
• Ensure the shift handover report is submitted before the end of shift without exception
• Ensure all asset and operational issues are clearly recorded to meet contractual KPIs and SLAs
• Develop a comprehensive understanding of the building layout, functions, and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development
• Ensure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team

Requirements

• Electrically qualified
• City & Guilds 1 & 2, 2357 and AM2 or equivalent
• City & Guilds 2382 18th Edition IEE Regulations
• To be conversant with electrical plant related building services PPM's carried out in-line with SFG20 and resulting reactive work
• Multi-Skilled
• Excellent customer service skills