Shift Leader

Harris & Hoole Ltd; Greater London; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Brilliant training

Career development

Free drinks on shift

Food discounts

Referral scheme bonus

Discount platform access

Job summary

Harris & Hoole Ltd is looking for a proactive Shift Leader to help run the café, lead the team, and deliver excellent customer service with the best standards of coffee and food. You will play a key role in creating a welcoming atmosphere for customers and supporting daily operations.

No prior supervisory experience is required as comprehensive training is provided; you’ll have opportunities to grow professionally, enjoy staff discounts and participate in team events within a friendly cafe group.

Qualifications

• No prior supervisory experience required; full training is provided.
• Proactive and friendly attitude with a passion for service.
• Willingness to learn and develop within a cafe team.

Skills

Customer service

Leadership

Team supervision

Communication

Job description

At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!