Shift Lead: Fast-Paced Team Leader with Growth Path

Nando'S; Rushden; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical after 5 years

Free food at work and staff discount

Paid breaks

Team bonding opportunities

Career growth pathways

Rewards platform access

Supportive family-style environment

Job summary

Nando’s is seeking a Shift Lead to help run busy shifts and support the team in delivering outstanding PERi‑PERi moments. You’ll lead front-line staff, manage break schedules, handle customer queries with energy and a can-do attitude, and ensure a fun yet efficient dining experience.

Ideal candidates have proven leadership in fast-paced hospitality, a customer‑obsessed approach, and a desire to develop into management roles within our culture of support and fun.

Qualifications

• Proven leadership experience in a fast-paced hospitality environment.
• Ability to motivate and develop front-line teams.
• Strong customer service orientation with a can-do attitude.

Responsibilities

• Lead and coordinate shift operations to deliver great guest service.
• Support to run smooth shifts, manage staffing, breaks and handovers.
• Resolve on-shift issues quickly to maintain service quality.

Skills

Team leadership

Staff motivation

Customer service

Job description

Nando’s is seeking a Shift Lead to help run busy shifts and support the team in delivering outstanding PERi‑PERi moments. You’ll lead front-line staff, manage break schedules, handle customer queries with energy and a can-do attitude, and ensure a fun yet efficient dining experience.

Ideal candidates have proven leadership in fast-paced hospitality, a customer‑obsessed approach, and a desire to develop into management roles within our culture of support and fun.