SHELTERED HOUSING OFFICER

CIH International Housing Group; Greater London; On-site; GBP 37,000 - 38,000; Full time

Job summary

London Borough of Newham is seeking a Sheltered Housing Officer to support older and vulnerable residents across six sheltered schemes within the Independent Living service. The role involves regular weekend work (at least twice per month) and coverage of leave across schemes.

A Basic Adults DBS check is required for successful candidates. Desirable experience in sheltered housing and essential experience with or caring for vulnerable older people or those with disabilities, plus the ability to

Qualifications

• Experience in sheltered housing environment desirable.
• Experience with or caring for vulnerable older people and those with a long-term condition or a disability is essential.
• Ability to communicate with residents, staff and external agencies.
• DBS check required.

Responsibilities

• Provide support and assistance to enable residents to live independently.
• Maintain up-to-date support plans and other relevant documents for residents.
• Cover regular weekend shifts (at least twice per month).
• Work across six schemes and cover leave requirements as needed.

Skills

Communication with residents

Communication with external agencies

Job description

Job Description

Sheltered Housing Officer

£36,693 - £37,794 per annum

We currently have 1 permanent vacancy.

Newham has 6 Sheltered Housing schemes, which are managed by a small team of officers within the Independent Living service in Housing, who provide support and assistance to enable our older and vulnerable residents to live independently. You will be working in a pressured, demanding but rewarding environment and you will need to ensure that the highest standards are maintained. The role will involve regular weekend working (at least twice per month). You will be required to regularly work from any of the 6 schemes and cover any leave requirements.

Experience of working in a sheltered housing environment is desirable, whilst experience of working with or caring for vulnerable older people and those living with a long term condition or a disability is essential. The successful candidates will have the skills and ability to communicate with a wide range of stakeholders including residents, staff and external agencies. You will use various computer-based systems daily and will be required to prepare and maintain up to date support plans and other relevant documents for our residents.

All successful candidates will be required to undertake an Basic Adults DBS check.

Closing date 2nd October 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.

About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.