Facilities Officer (Building Services, Property)

Newham Council; Wallend; On-site; GBP 40,000 - 42,000; Full time

Job summary

Newham Council is seeking a Senior Facilities Officer to oversee building services at Folkestone Road Depot. The role covers porterage, admin, access control and procurement, with a focus on safe, efficient site operations and responsive service to occupiers.

The post requires managing a small team, coordinating rotas and repairs, and ensuring compliance with health and safety standards on a large site. This is an on-site role with full-time hours.

Qualifications

• Sound experience delivering high quality services to building occupiers.
• Good knowledge of managing buildings from a health and safety perspective.
• Solid understanding of Council Services to manage queries quickly and efficiently.
• Experience managing a team, including rotas, performance and development.

Responsibilities

• Porterage and delivery services.
• Meeting/training room set up and clearance.
• General building administration duties.
• Managing access control including production/amendment/deletion of ID cards for staff.
• Raising Purchase orders.
• Raising help calls for repairs and maintenance via correct channels.
• Dealing with building-related issues in the first instance.
• Conducting daily inspections to identify urgent repairs and safety issues.
• Liaising with occupiers to update on job progress.
• Procurement of building materials and equipment for in-house repairs.

Skills

Team management

Health and safety

Building services

Customer service

Procurement

Education

Plumbing qualifications

Carpentry qualifications

Job description

Senior Facilities Officer (Building Services, Property) at Folkestone Road Depot £40,182 - £42,060 per annum 36 hours per week As building services cover is required between 8.00 a.m. to 5.00 p.m. Monday to Friday; you will be expected to work either between 8.00 a.m. - 4.15 p.m. (Shift 1) or 9.00 a.m. - 5.15 p.m. (Shift 2) to ensure adequate cover at all times. You will be joining a high performing team at Folkestone Road Depot, that is committed to ensuring that the depot is fit for purpose and operates efficiently and effectively. The key responsibilities of the post are:

• Porterage and delivery services
• Meeting/training room set up and clearance
• General building administration duties
• Managing access control including the production/amendment/deletion of ID cards to staff.
• Raising Purchase orders
• Ensuring help calls for repairs and maintenance are raised via the correct channels
• Dealing with any building related issues in the first instance
• Conducting daily inspections to identify urgent repairs, grounds maintenance issues and health and safety issues.
• Liaising with customer/building occupiers/tenants to ensure that they updated on the progress of jobs.
• Procuring building materials and equipment for in-house repairs and maintenance., The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by . You will have sound experience of delivering high quality services to building occupiers. Have experience of working on a large site with multiple occupiers. Possess a good knowledge of managing buildings from a health and safety perspective. Have a good knowledge of Council Services in order to manage queries quickly and efficiently. Have previous experience of managing a team, which will include; producing staff rotas, managing performance and motivating and developing staff. As the postholder will be managing the in-house maintenance officer, a good knowledge of multi trades and relevant qualifications in plumbing, carpentry, etc., is desirable. As this is a customer facing role, you should also have good interpersonal skills and customer care skills. Please note, this is not a hybrid role and the postholder will be expected to attend site every day. We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. We practice anonymised recruitment. The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.