Shared Ownership Manager

Southdown; Lewes; On-site; GBP 38,239 - 46,736; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Discounts on transport

Blue Light card

Free advice and counselling service

25 days paid holiday plus bank holidays

Job summary

A housing and support service provider in Lewes is seeking a dedicated professional to manage a pioneering home ownership programme for individuals with disabilities. The role involves establishing a shared ownership scheme, assessing properties, and ensuring compliance with regulations. The ideal candidate will possess strong organizational skills, a full driving licence, and experience in housing case management. The position offers a salary of £42,488 with additional benefits, including a car user allowance and health cost cash-back scheme.

Qualifications

• Experience in shared ownership, leasehold structures, or property acquisition processes is preferred.
• Ability to deliver positive social impact through work in housing.
• Standard Disclosure and Barring Service (DBS) check required.

Responsibilities

• Establish and operate a shared ownership programme.
• Manage customer enquiries and undertake eligibility checks.
• Oversee property assessments and legal progression.

Skills

Values-led

Complex case management

Customer-focused communication

Organizational skills

Judgement-based decision making

Education

Full driving licence

Job description

Overview

Description
Home ownership for people with long term disabilities

Application Deadline: 5 April 2026

Department: Housing

Location: East Sussex - Lewes

Compensation: £42,488 / year

Role details

Description: Home ownership for people with long term disabilities
Salary: £42,488 plus £1,000 Essential Car User Allowance (per year)
Location: Bell Lane, Lewes, with the need to travel across the Sussex area
Hours: 37 per week

Make a life changing difference. Lead a pioneering home ownership programme.

About the company

Why Southdown?

At Southdown, our values of being Compassionate, United, Trustworthy, Responsive, and a Force for Good underpin everything we do. You’ll join a supportive organisation where your work has tangible, life changing impact.

We are now launching an exciting and innovative scheme enabling people with long term disabilities to buy a home of their own through the government-backed HOLD Scheme.

Responsibilities

• Establishing and operating a fully compliant HOLD shared ownership programme
• Managing a pipeline of acquisitions and providing clear programme monitoring and projections to senior colleagues
• Maintaining Homes England systems, audit trails and compliance documentation
• Ensuring a smooth, well‑documented handover to housing management and Property Services teams
• Working with families, local authorities and disabled people’s organisations to build a wider understanding of the scheme
• Managing customer enquiries and customer leads, undertaking eligibility checks and affordability assessments
• Assessing and approving open-market properties for suitability, value, title and condition
• Commissioning and reviewing surveys, valuations and conveyancing work
• Overseeing legal progression and ensuring all required documents (e.g., KIDs, affordability evidence) are issued and recorded appropriately
• Building strong relationships with brokers, lenders, solicitors, surveyors and internal teams

Benefits

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.

Skills, Knowledge and Expertise

What you’ll need for the role:

• Values‑led, compassionate, and committed to delivering positive social impact
• Confident managing complex housing or shared ownership cases end‑to‑end
• Skilled at balancing customer needs with regulatory requirements
• Ability to build trust with customers and communicate complex information clearly and sensitively
• Highly organised, with the ability to develop administrative and case management systems to manage enquiries, triage applications and support
• Comfortable making judgement‑based decisions in nuanced situations
• Someone who enjoys working independently in a regulated, accountable environment
• A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
• A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.

You will bring knowledge of:

• Knowledgeable and experience of shared ownership, leasehold structures, conveyancing or property acquisition processes
• Homes England requirements (or the ability to learn them quickly)
• Property title, surveys, valuations and conveyancing risk

Training

Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.

Ready to make a difference?

If you are motivated by meaningful work and excited by the opportunity to build and lead a brand‑new programme, we’d love to hear from you. Apply now and help more people with long‑term disabilities secure a home that truly meets their needs.

How to apply

Please click on the ‘Apply Now’ button and fill out our simple one-page application form.

The application closing date is 5 April 2026.

Please note, should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.