SET Contract Technician - Belfast, UK

Arjo; Belfast; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Training opportunities

Support for professional development

Diversity and inclusion initiatives

Job summary

A healthcare equipment company is looking for a SET Contract Technician to work in the Belfast area. The role involves installing and maintaining equipment while ensuring adherence to safety standards and customer satisfaction. The ideal candidate will have experience in a similar environment, effective communication skills, and be physically fit. Professional development opportunities and support will be provided.

Qualifications

• Be conversant with ISO9001:2000 and the Company's Quality Policy.
• Essential previous experience in a similar environment.
• Strong verbal and written communication skills are essential.
• A good level of physical fitness is necessary for this role.

Responsibilities

• Carry out SET contract related tasks as per procedures.
• Ensure work is conducted safely and professionally.
• Install and clean customer products as required.
• Liaise with SET Administrator regarding schedules.
• Report any issues to senior managers as required.
• Provide recommendations to Arjo based on customer visits to support improvements.
• Maintain vehicle cleanliness and report losses or wear to the Rental Supervisor.
• Liaise with SET Administrator on schedule and appointment times; escalate delays as needed.
• Highlight any shortcomings or dishonesty to senior managers.

Skills

ISO9001:2000

Previous experience in a similar environment

Strong verbal and written communication skills

Physical fitness

Job description

Arjo Belfast, Northern Ireland, United Kingdom

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too? This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: SET Contract Technician covering South Eastern Trust (SET)

Location: Field based – Belfast

Job type: Full time, Permanent

Work Schedule: Monday to Friday

The impact you will have

Working as an Arjo Contract technician covering South Eastern Trust (SET), you will be responsible for fulfilling agreed SET Contract related tasks in line with company policies and procedures.

Key Duties and Responsibilities

• To carry out SET contract related tasks in accordance with Company Rental and Infection Control procedures, as per daily work schedule and minimize associated costs.
• Ensure he/she is fully conversant with products and Company and local health and safety requirements and arrangements so work on customers premises is done in a professional and safe manner.
• Install, collect, swop out and socially clean customer products within SET geographic region as required by workload and in line with procedures. To complete all work electronically and submit all relevant documentation accurately and within agreed timescales.
• To assist in the planned delivery of finished goods from stock and assist in field rentals as required.
• On arrival at customer’s premises, to inform staff of reason for visit and request permission before carrying out required work. Upon completion of required work, to ensure work area is clean and tidy, disposal of packaging is in line with site instructions and relevant documentation is fully completed, correctly authorized and required copies left with authorizing employee.
• Feedback any recommendations to Arjo following visits to customers premises, and on an ongoing basis to contribute ideas and observations in a professional manner, that may support ongoing improvement in Arjo products and services.
• Ensure personal appearance and levels of hygiene and health are of an exemplary standard in keeping with the Company’s market area and ethos. To ensure that his/her Company vehicle is clean and tidy both internally and externally at all times.
• Maintain equipment within his/her care in a safe working condition highlighting anything unsafe to the Rental Supervisor immediately. Any losses, breakages or excess wear and tear should be reported to the Rental Supervisor to authorize or obtain replacements.
• Liaise with SET Administrator regarding work schedule and intended appointment times and ensure delays or issues are escalated.
• Highlight to senior managers any shortcomings, malpractice or dishonesty contrary to company policies and procedures discovered in the course of carrying out duties.

The Skills You Will Need

• Be conversant with ISO9001:2000, the Company’s Quality Policy and any quality processes as they apply to the role.
• Previous experience in a similar environment – essential.
• Strong verbal and written communication skills – essential.
• A good level of physical fitness is necessary for this role.

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Please note:

Due to the nature of this role, an enhanced Access NI disclosure will be required at the cost of the company. Please be aware that by applying for this role you are giving Arjo permission to store your information.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com

Seniority level

Not Applicable

Employment type

Contract

Job function

Engineering and Information Technology

Industries

Medical Equipment Manufacturing, Hospitals and Health Care, and Retail Office Equipment