Services Sales Administrator

Good Energy; New Forest; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading renewable energy company is seeking a Services Sales Administrator to support their sales operations. The role involves managing customer inquiries, processing sales orders, and ensuring excellent service delivery. With a focus on detail and strong communication skills, you'll thrive in a dynamic team environment while contributing to sustainability initiatives in the energy sector.

Benefits

Work-life balance

Competitive holiday allowance

Employer-contributed pension

Qualifications

• Experience in a customer-focused or sales administration role is essential.
• Proficient in CRM systems; experience with Zoho preferred but not essential.
• Knowledge of renewable energy systems such as solar PV and EV charging is desirable.

Responsibilities

• Manage customer sales inquiries, process orders, and generate sales documentation.
• Maintain CRM records for sales activities and leads.
• Coordinate with internal teams to resolve order issues.

Skills

Attention to detail

Communication

Organisational skills

Customer-focused

Macroeconomics in Excel

Education

Proven experience in sales administration

Tools

Zoho CRM

Microsoft Office Suite

Job description

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No day will be the same - here are some of the highlights

We have an exciting new opportunity for a Services Sales Administrator to join our expanding team. This is a brand-new role, putting you right at the heart of our bustling sales operations.

You'll be instrumental in keeping our Services Sales Team running like a well-oiled machine. Your day-to-day will involve the seamless and efficient handling of customer sales inquiries, generating quotes, processing orders with precision, and coordinating smoothly across our internal teams. Your efforts will directly contribute to delivering the exceptional service our customers have come to expect.

Responsibilities:

• Handle customer sales enquiries: handle enquiriesfor solar, heat pumps, and EV solutions, and prepare essential sales documentation (quotes, contracts).
• Maintain accurate CRM: maintainrecords for all sales activities and leads.
• Project and Order Coordination: resolve orderissues by liaising with operations,finance, and other internal teams.
• Manage sales inboxes: includingassign leads and ensure timely follow-ups on inquiries.
• Generate sales performance: reports and provide administrative support for service contracts and aftercare.

What you'll need to succeed

We're looking for someone with proven experience in a sales administration role, demonstrating strong attention to detail, and excellent communication skills. You'll need the ability to effectively manage multiple tasks and priorities and be proficient in CRM systems. Experience developing and applying Macros in Microsoft Excel and using Microsoft Publisher would be a significant advantage.

• Proven experience in a customer-focused or sales administration role.
• Strong attention to detail and organisational skills.
• Ability to manage multiple tasks and priorities effectively.
• Proficient in utilising CRM systems (Zoho CRM preferred but not essential)
• Experience in the renewable energy, utilities, or home services sector.
• Knowledge of solar PV, Battery Storage, EV charging, or heat pump systems.
• Interest in sustainability and the energy transition.
• Knowledge of the Microsoft Office suite of products; Microsoft Word, Microsoft Publisher and a good understanding of developing and applying Macros in Microsoft Excel.

Benefits you can rely on

️Work-life Balance: Work-life balance matters to us, so we’ve got your back.

Competitive Holiday Allowance : Giving you time to rest, recharge, and enjoy life outside of work.

Employer-Contributed Pension: We’re planning for your future together with a solid pension scheme.

We're currently in an exciting period of growth and positive change, which includes a comprehensive review and update of our benefits package. We're committed to offering a competitive and supportive range of benefits for our team members.

Full details of what's on offer will be discussed during your conversations with our Talent Team as you progress through the recruitment process. We look forward to sharing more with you then!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Utilities and Services for Renewable Energy

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