Services Architect 3 - Paris/London

Jackalope Digital LLC; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Onboarding program

Global benefits

Mentor and buddy program

RSUs and ESPP

Professional development

Inclusive culture

Job summary

Datadog is seeking an experienced Implementation Architect to design and lead customer deployments, ensuring rapid value delivery and a smooth onboarding experience. You will guide technical roadmaps, architecture, and deployment templates, collaborating across teams to ensure success.

You should bring hands-on cloud experience (AWS/Azure/GCP), strong DevOps tooling knowledge, and a track record of architecture leadership in professional services. Hybrid work and travel up to 30% are supported.

Qualifications

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
• Experience with Config Management, IAC and CI/CD tools such as Ansible, Puppet, Terraform, Chef, Jenkins, CircleCI, GitHub Actions, Azure Pipelines, etc.
• Experience programming/scripting with Java, Python, Ruby, Go, Node.js, PHP, and .NET.
• 5+ years as an Architect or Consultant in a professional services team.

Responsibilities

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch.
• Guide customer onboarding through co-development sessions and assist when roadblocks arise.
• Write automation and design deployment templates.
• Manage the operation of implementation projects.
• Collaborate with Customer Success, Technical Account Management, and Sales to deliver an onboarding experience.

Skills

DevOps architecture

Cloud platforms experience

CI/CD tooling proficiency

Programming/scripting

Willingness to travel

Tools

Docker

Kubernetes

VMware

EC2

Job description

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
• Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
• Write automation and design architecture for deployment templates
• Manage the operation of implementation projects
• Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are:

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
• Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
• Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
• Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 30% of the time
• Growth mindset by embracing change and AI tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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