Services Architect 3 - Paris/London

United States Digital Space LLC

Greater London

Hybrid

GBP 120,000 - 180,000

Full time

9 days ago
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Benefits offered by this job

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy
Stock RSUs and ESPP
Professional development
Inclusive culture

Job summary

Datadog seeks an experienced Solutions Architect to own the technical roadmap for customer implementations, guiding discovery, design, build, and launch of the platform to maximize value. You will lead customers through the implementation lifecycle and collaborate with Success, Technical Account Management, and Sales teams to deliver a seamless onboarding experience.

We value hands-on expertise with cloud ecosystems (AWS, Azure, GCP), automation, and modern CI/CD, and expect a 5+ year track

Qualifications

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems.
  • Hands-on experience with AWS, Azure, GCP and compute tech (EC2, serverless, VMware, VMs, Docker, Kubernetes).
  • Experience with Config Management, IAC and CI/CD tools (Ansible, Puppet, Terraform, Chef, Jenkins, CircleCI, GitHub Actions, Azure Pipelines).
  • Experience programming/scripting with Java, Python, Ruby, Go, Node.JS, PHP, and .NET.

Responsibilities

  • Design and guide execution of the company implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  • Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
  • Write automation and design architecture for deployment templates
  • Manage the operation of implementation projects
  • Collaborate with other teams to deliver an exceptional onboarding experience

Skills

Cloud platforms
Compute technologies
CI/CD automation
Programming languages
Architectural design
Travel willingness
AI tools adoption

Tools

Ansible
Puppet
Terraform
Chef
Jenkins
GitHub Actions
Azure Pipelines

Job description

the company’s Implementation Services team helps customers implement and deploy the company quickly. Our team of architects leads the discovery, design, build, and launch of the the company platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.

*At the company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.*

What You’ll Do:
  • Design and guide execution of the company implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  • Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
  • Write automation and design architecture for deployment templates
  • Manage the operation of implementation projects
  • Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience
Who You Are:
  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
  • Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
  • Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
  • Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 30% of the time
  • Growth mindset by embracing change and AI tools

*the company values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.*

Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

the company endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to the company as part of your application will be processed in accordance with the company’sApplicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at the company AI Guidelines.

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