ServiceNow Technical Architect

JR United Kingdom; Hemel Hempstead; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading technology company is seeking a ServiceNow Technical Architect in Hemel Hempstead to lead the design and implementation of ServiceNow solutions. Candidates should have strong expertise in Customer Service Management (CSM) and the ability to collaborate with stakeholders effectively. This long-term contract offers competitive compensation based on experience and market standards.

Qualifications

• Extensive experience as ServiceNow Technical Architect required.
• Proven expertise in designing and implementing ServiceNow solutions.
• Strong leadership and stakeholder collaboration skills.

Responsibilities

• Design and architect end-to-end ServiceNow solutions focusing on CSM.
• Lead technical design sessions and provide governance.
• Define best practices for development and integration.

Skills

Customer Service Management (CSM)

Solution Architecture

Technical Design

Job description

ServiceNow Technical Architect, Hemel Hempstead

Client: Innova Solutions

Location: Hemel Hempstead, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Contract Type: Long term

Role Overview

Seeking an experienced ServiceNow Technical Architect with strong expertise in Customer Service Management (CSM). The role involves leading the design, architecture, and implementation of ServiceNow solutions, focusing on connecting the client CSM portal with another portal and managing data exchange between the two portals.

Key Responsibilities

• Design and architect end-to-end ServiceNow solutions with a focus on CSM
• Lead technical design sessions, architecture reviews, and provide governance
• Define best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into technical solutions
• Guide development teams and ensure adherence to architectural standards
• Leverage new ServiceNow features to drive innovation

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Created on 31/05/2025 by JR United Kingdom