ServiceNow SOMT Data Modeller – Catalogue & Inventory

Next Ventures; Greater London; A distancia; GBP 60.000 - 95.000; Jornada completa

Descripción de la vacante

Next Ventures seeks a ServiceNow SOMT Data Modeller to own the service-catalogue and service-inventory models used by the SOMT fulfilment team. You will translate access-service requirements into implementable specifications, relationships and mappings with clear identity and lifecycle rules supporting ordering, manual fulfilment and later assurance.

Delivery is offshore with regular collaboration during agreed UK working hours.

Responsabilidades

• Review existing models and define customer-facing service (CFS), resource-facing service (RFS) and resource specifications at the appropriate level of detail for each service journey.
• Distinguish service types, resource types, operational instances, characteristics and fulfilment tasks. Justify modelling choices through lifecycle, identity, ownership and reuse needs.
• Create model diagrams, a data dictionary and characteristic definitions covering types, allowed values, mandatory fields, cardinalities, relationships and validation rules.
• Define catalogue relationships and decomposition mappings with the architect and developers, including characteristic propagation and any required quantity or dependency rules.
• Map incoming TMF641 data, manually captured supplier information and fulfilment results to order records, service inventory and outbound TMF638-style notifications.
• Specify stable service identifiers, supplier references, source-of-truth ownership and lifecycle changes for Create, Cease, bounded MACDs, amendments and cancellations.
• Align lightweight service inventory and CMDB relationships with assurance needs. Identify the minimum approved resource representation and assess later inventory extensions separately.
• Version models and mappings, assess changes to existing payloads and workflows, and prepare representative data with positive, invalid, missing-value and duplicate cases.
• Support catalogue configuration, model verification and client-led testing. Reconcile data discrepancies and hand over editable models, mapping rules and operational field guidance.

Descripción del empleo

Next Ventures seeks a ServiceNow SOMT Data Modeller to own the service-catalogue and service-inventory models used by the SOMT fulfilment team. You will translate access-service requirements into implementable specifications, relationships and mappings with clear identity and lifecycle rules supporting ordering, manual fulfilment and later assurance.

Delivery is offshore with regular collaboration during agreed UK working hours.