ServiceNow Senior Technical Consultant

JR United Kingdom; Luton; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading IT Service Management consultancy seeks a ServiceNow consultant to manage implementation projects. Candidates should possess Development experience in ServiceNow, strong ITIL fundamentals, and communication skills. Join a respected team of experts in a collaborative environment where additional training will be provided.

Qualifications

• Broad appreciation of ITSM tools.
• Hands-on development experience in ServiceNow.
• Experience with multiple ServiceNow implementations is preferred.

Responsibilities

• Involved in end-to-end implementation and module development for ServiceNow.
• Advising customers on solutions and training internal teams.

Skills

Communication

ServiceNow Development

ITIL Fundamentals

Education

ServiceNow System Administration (CSA)

ServiceNow Implementation Specialist (CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific accreditations are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, as is the ability to come across as credible and knowledgeable in front of clients. Ideally, you will have previously worked on multiple implementations of the ServiceNow platform with various clients, although this is not crucial. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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