ServiceNow Senior Technical Consultant

DXC Technology; Farnborough; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension

Life Insurance

Health Insurance

Travel Insurance

Store discounts

25 days holiday

Job summary

DXC Technology is seeking a ServiceNow Senior Technical Consultant to join our Hybrid delivery team. You will lead design, development and integration efforts on ServiceNow projects for diverse clients, and mentor junior colleagues while delivering high quality solutions on time.

The role requires strong scripting knowledge, certification track, and excellent communication skills to present complex concepts to senior stakeholders. Travel to client sites and workshops may be required.

Qualifications

• Several years' experience in ServiceNow design and development.
• Consulting environment experience preferred.
• Strong scripting skills: JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS.

Responsibilities

• Participating in client workshops and requirements gathering to design solutions.
• Developing defined ServiceNow solutions to meet requirements and achieve high quality.
• Mentoring junior team members and producing documentation and training materials.
• Delivering demonstrations, UAT support and go-live activities.

Skills

JavaScript

HTML

CSS

XML

AJAX

AngularJS

ServiceNow Development

Education

ServiceNow Certified Administrator

ServiceNow Certified Implementation Specialist

ServiceNow Application Developer

ITIL Foundation

Tools

ServiceNow Platform

Job description

Job Description:ServiceNOW Senior Technical ConsultantLocation: Hybrid role with preference for candidates local to Erskine/London/Newcastle/ Reading locationsSalary: Dependent on ExperienceDue to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over.DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyoneThe role:As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform.Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.Responsibilities:You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.Mentoring and training more junior members of the teamProducing documentation and training material for the implemented solutions.Requirements:The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment.Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageousAn understanding of Service Management concepts, delivery assurance principals and procedures.A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.Ideally you will be have obtained some of the following certificationsServiceNow Certified AdministratorService Now Certified Implementation SpecialistService Now Application DeveloperITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highlyfocused on providing strong customer service.Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges.You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.What we offer:You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutionsWe provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.