ServiceNow HRSD Senior Consultant

TN United Kingdom; Glasgow; On-site; EUR 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow HRSD Senior Consultant, where you will play a pivotal role in transforming HR processes through innovative solutions. Collaborate with diverse teams and clients to deliver tailored ServiceNow solutions, conduct insightful workshops, and drive continuous improvement in HR practices. This role offers a unique opportunity for personal and professional growth within a collaborative culture that values creativity and innovation. Be part of a team recognized for excellence in employee experience and dedicated to making a positive social impact. If you are passionate about technology and HR, this is the perfect opportunity for you.

Benefits

Flexible working arrangements

Employee wellbeing programs

Mental Health Champions

Wellbeing apps access

Qualifications

• Experience in ServiceNow HRSD and Agile environments.
• Strong skills in HR process improvements and stakeholder engagement.

Responsibilities

• Design, develop, and deploy ServiceNow HRSD solutions.
• Conduct workshops and training on ServiceNow capabilities.
• Collaborate with teams for seamless integration of solutions.

Skills

ServiceNow HRSD experience

Business requirements documentation

Agile methodology

HR process improvements

Stakeholder management

Job description

Social network you want to login/join with:

ServiceNow HRSD Senior Consultant, Glasgow

Client:

Location: Glasgow, United Kingdom

Job Category:

Consulting

EU work permit required:

Yes

Job Reference:

79e35038395a

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, all underpinned by technology created with purpose.

YOUR ROLE

In this role you will play a key role in:

1. Actively participate in the design, development, and deployment of ServiceNow HRSD solutions.
2. Work closely with clients to understand their requirements and provide tailored solutions.
3. Conduct detailed HR process analysis and identify areas for improvement.
4. Conduct workshops and training sessions to educate clients on ServiceNow capabilities.
5. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow solutions.
6. Stay updated with the latest ServiceNow features and industry trends to continuously improve solutions.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

1. Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
2. Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
3. Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

1. ServiceNow HRSD experience.
2. Expertise in developing detailed business requirements and process documentation.
3. Experience working in Agile environments and contributing to Agile teams.
4. Strong skills in identifying and implementing HR process improvements.
5. Proven ability to manage and engage with multiple stakeholders effectively.

OPTIONAL:

Currently working in a major Consulting firm, and/or in industry but having a Consulting background; proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.

WHAT YOU WILL LOVE ABOUT WORKING HERE

You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.

We are delighted to have received the “Glassdoor Best Places to work UK” accolade for 4 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page.

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.