ServiceNow HR Software Engineer

lloyds banking group; Leeds; Hybrid; GBP 47,000 - 59,000; Full time

Job summary

A major UK financial services group is seeking a ServiceNow HR Software Engineer to innovate HR services. You will design solutions that enhance employee experiences and integrate with systems. Requirements include 2+ years of experience with ServiceNow and Workday integration, strong skills in JavaScript and problem-solving. The position offers a salary between £47,790 and £58,410 annually and supports flexible working arrangements. Join us to make a significant impact in the financial sector.

Benefits

Generous pension contribution (up to 15%)

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

28 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• 2+ years of hands-on experience in ServiceNow engineering.
• Proficient in integrating with Workday and understanding of SOAP/REST.
• Strong understanding of ServiceNow technologies and best practices.

Responsibilities

• Design and develop custom solutions within the ServiceNow platform.
• Collaborate with stakeholders to define technical specifications.
• Participate in agile ceremonies and maintain documentation.

Skills

ServiceNow engineering

Workday integration

JavaScript

Problem-solving

Communication skills

Tools

ServiceNow

Microsoft Azure

GitHub

Kubernetes

Job description

End Date

Monday 22 December 2025

Salary Range

£47,790 - £71,685

We support flexible working

We support flexible working – details available on flexible working options.

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: ServiceNow HR Software Engineer

SALARY: £47,790-58,410 per annum

LOCATION(S): Halifax or Leeds

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Drive HR Innovation with ServiceNow – Join Our People Platform Team

ABOUT THIS OPPORTUNITY

We’re looking for a ServiceNow HRSD Engineer to help shape the future of HR services. In this role, you’ll design and deliver innovative solutions that simplify processes, enhance employee experiences, and integrate seamlessly with enterprise systems. If you’re passionate about technology, collaboration, and making an impact, this is your opportunity.

WHAT YOU’LL BE DOING

Day to day, you will:

• Design and develop custom solutions within the ServiceNow platform to meet business needs.
• Collaborate with stakeholders to translate business requirements into technical specifications.
• Participate in agile ceremonies and maintain accurate Jira stories and Confluence documentation.
• Raise change requests and manage implementation artefacts.
• Build integrations with systems such as Workday and Microsoft Azure-hosted applications.
• Support BAU queries, analyse production incidents, and maintain technical documentation.
• Participate in system testing, UAT, and deployment to ensure quality and reliability.
• Assist with platform upgrades, including skipped records and regression testing.
• Stay current with ServiceNow platform enhancements and contribute to continuous improvement.

WHAT YOU’LL NEED

• Proven experience as a ServiceNow Engineer, with at least 2 years of hands-on Workday integration and development.
• Strong proficiency in ServiceNow technologies: JavaScript, Business Rules, Flow Designer, UI Policies, Document Transformation.
• Understanding of Generative AI and automation.
• Experience with integration protocols: SOAP, REST, XML, XSLT.
• Awareness of ServiceNow security best practices.
• Excellent problem-solving and communication skills.
• ServiceNow certifications and agile methodology experience are a plus.

And any experience of these would be really useful:

• Experience with Workday, SAP, GCP, plus familiarity with GitHub, containerisation, Kubernetes, and automation.

ABOUT WORKING FOR US

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too.

Our focus is to ensure we\'re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we\'re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\'ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\'ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we\'ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\'ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We\'re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.