ServiceNow Architect

Syntax Consultancy Ltd; Glasgow; Hybrid; GBP 78,000 - 106,000; Full time

Job summary

Syntax Consultancy Ltd in the United Kingdom is seeking a ServiceNow Architect for a 6-month contract in Glasgow or Dundee, hybrid. Start ASAP in Nov/Dec 2026.

The role involves leading enterprise-scale ServiceNow transformation, defining architecture, governance and standards, and collaborating with business leaders and delivery teams. The position requires experience across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, CSDM, Discovery, Service Mapping and extensive integration expertise.

Qualifications

• ServiceNow Architecture experience
• Enterprise-scale transformation programmes
• Defining ServiceNow Enterprise Architecture platform strategy
• Establishing CSDM, CMDB, integration + data architecture standards
• Driving ServiceNow platform governance, standards + best practice
• Leading technical leadership with stakeholders and delivery teams

Responsibilities

• ServiceNow Architecture leadership across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, SecOps and custom apps
• Define Enterprise Architecture platform strategy and architecture reviews
• Establish CSDM, CMDB, integration and data standards
• Governance, standards and best practices for the ServiceNow platform
• Provide technical leadership and collaborate with business leaders, enterprise architects and delivery teams

Skills

ServiceNow Architecture

ITSM

ITOM

ITAM

CSM

FSM

HRSD

SPM

CMDB

CSDM

Discovery

Service Mapping

IntegrationHub

Enterprise Integrations

Security

Governance

Cloud Architecture

Data Modeling

HLDs

LLDs

Architecture Diagrams

Tools

Glide APIs

JavaScript

Job description

ServiceNow Architect

Glasgow / Dundee (Hybrid)

6 Month Contract

£500/day (Outside IR35)

ServiceNow Architect needed for a 6 Month Contract in either Glasgow or Dundee (Hybrid). Start ASAP in Nov/Dec 2026.

Hybrid Working – 2 to 3 days/week remote (WFH) and the remainder of the time working from the office based in either Glasgow or Dundee. Paying up to £500/day (Outside IR35).

Working with a global IT Consultancy supporting a leading Telecoms end client:

• ServiceNow Architect with experience of enterprise-scale transformation programmes.
• Leading the ServiceNow Enterprise Architecture vision, roadmap, governance, strategic adoption of the ServiceNow platform across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, SecOps + custom applications.
• Defining ServiceNow Enterprise Architecture platform strategy, leading solution design + architecture reviews.
• Establishing CSDM, CMDB, integration + data architecture standards
• Driving ServiceNow platform governance, standards + best practice.
• Providing technical leadership + collaborating with business leaders, enterprise architects, and delivery teams.
• Technical Skills: ServiceNow Architecture, ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, CSDM, Discovery, Service Mapping, IntegrationHub, Enterprise Integrations, Security, Governance, Cloud Architecture, Data Modeling, HLDs, LLDs + architecture diagrams.
• Advantageous: TOGAF, AWS, Azure, DevOps, SAFe Agile, API Management, AI/Automation, Service Graph Connectors, JavaScript, Glide APIs, Network, Servers, Storage