Service Test Technician

Redline Group Ltd; Essex; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in electronic test and measurement equipment is seeking a Service Test Technician in Clacton-on-Sea, Essex. This permanent role involves diagnosing and repairing returned equipment, ensuring customer satisfaction, and contributing to the company's quality commitment. Ideal candidates will possess strong electronics skills and a detail-oriented approach.

Qualifications

• Strong understanding of electronic principles.
• Proven ability to fault find down to component level.
• High attention to detail and ability to prioritise under tight deadlines.

Responsibilities

• Perform first-line fault verification on customer-returned products.
• Conduct timely and efficient repairs to support customer satisfaction.
• Maintain accurate records within the company's CRM system.

Skills

Understanding of electronic principles

Fault finding down to component level

Attention to detail

Ability to prioritise under tight deadlines

Initiative

Job description

An exciting opportunity has arisen for a Service Test Technician to join a global leader in electronic test and measurement equipment, based in Clacton-on-Sea, Essex.

This role is perfect for a hands-on and technically skilled electronics professional who enjoys fault-finding, repair, and working in a fast-paced service environment. The successful Service Test Technician based in Clacton-on-Sea, Essex, will play a key role in ensuring customer satisfaction by diagnosing and repairing returned equipment (RMAs), contributing directly to the company's commitment to quality and innovation.

Key Responsibilities:

• Perform first-line fault verification on customer-returned products.
• Conduct timely and efficient repairs to support customer satisfaction.
• Maintain accurate records within the company's CRM system.
• Provide clear technical information and support to the Customer Service Controller.
• Work proactively towards achieving departmental KPIs.
• Prepare demo equipment for global exhibition and customer use.

Skills and Qualifications:

• Strong understanding of electronic principles.
• Proven ability to fault find down to component level.
• High attention to detail and ability to prioritise under tight deadlines.
• Capable of working unsupervised, using initiative and supporting team efforts.

This is a permanent position based for a Service Test Technician based in Clacton-on-Sea, Essex, offering the chance to work within a highly respected company that designs and manufactures advanced test and switching solutions. If you're looking for a varied and rewarding role within a technically advanced environment, we'd love to hear from you.

APPLY NOW to join a growing, innovative team. Send your CV to (url removed) or call Lewis on (phone number removed).