Service Technician - Leicester

Medstrom; Birstall; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company managing a significant portion of the UK's bed and mattress fleet seeks a Service Technician for a rewarding career. The technician will provide maintenance services and product support across Leicester, ensuring high-quality service to healthcare clients. Training is provided, making this role suitable for individuals with a strong customer focus.

Qualifications

• Full UK driving license required.
• Mechanical or electrical background is desirable but not essential.
• Experience in a healthcare setting is desirable.

Responsibilities

• Deliver effective maintenance services to customers.
• Perform repairs, modifications, and provide product demonstrations.
• Maintain stock and complete records of testing and collections.

Skills

Effective communication skills

Ability to work independently

Basic understanding of hygiene

Basic PC skills

Job description

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Service Technician - Leicester, Birstall

Client:

Medstrom

Location:

Leicester, Birstall

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

294d72d8a9d5

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

We are a company that manages over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity, and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees succeed. Our teams work closely together to support each other and provide a trusted service and partnership to our customers.

We are now looking for a Service Technician to join us and provide a first-class service to customers within the Leicester area.

Your Role:

As a Service Technician, you’ll deliver effective and timely maintenance services to customers.

After training, you will undertake planned preventative maintenance, repairs, field modifications, and support at the delivery stage for customers who have purchased a Medstrom product.

Dealing with customers across Leicester, you will:

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return them for decontamination
• Disinfect, check functionality, repair, and perform electrical safety tests on products
• Complete records of testing, delivery, and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic staff training
• Maintain a clean and tidy work environment

This role is ideal for a confident driver with a strong customer focus seeking a rewarding career with a growing business.

As part of your role, you will participate in an on-call rota once fully trained (with additional pay).

Working hours are 37.5 per week, on a Tuesday to Saturday or Sunday to Thursday shift.

Experience Needed:

To join us as a Service Technician, you should have or be willing to develop:

• A mechanical or electrical background is desirable but not essential, as full training will be provided
• Experience in a healthcare setting is desirable
• A full UK driving license is required (training and support will be provided for confidence in maneuvering long wheelbase vans)
• Knowledge of Medstrom or other medical device products is desirable but not essential

Personal Requirements:

• Effective communication skills
• Ability to work independently and follow procedures to meet deadlines
• Basic understanding of hygiene, health, and safety rules
• Basic PC skills including email and MS Office
• A DBS check (or willingness to complete one)