Service Technician

Donnelly Group; Dungannon; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

30 Days’ Holiday — with long service

Health Cash Back Scheme

Employee Assistance Programme — GP Any

Enhanced Maternity & Paternity Pay

Pension & Life Assurance

Private Medical Cover discounts

Cycle to Work Scheme

Job summary

Donnelly Group is seeking a Service Technician for our Dungannon M1 Motorstore. You will diagnose, repair and service Vauxhall vehicles while delivering a superior customer experience and benefiting from manufacturer training.

We offer excellent facilities, competitive pay and structured development through the Vauxhall manufacturer pathway, with opportunities across our network of brands and locations.

Qualifications

• Full UK Driving Licence required.
• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent.

Responsibilities

• Diagnose, repair, and service Vauxhall vehicles.
• Carry out road tests to verify quality.
• Handle and store vehicle parts correctly.
• Deliver a high-quality customer experience throughout the service journey.

Skills

Great communication skills

Team player

Customer service

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair or City & Guilds/BTEC

Tools

Diagnostic equipment (Snap-on/Launch)

Job description

Job Description

Location: Donnelly M1 Motorstore, 181 Ballygawley Road

About The Role

There has never been a more exciting time to join Donnelly Group and advance your career at our Dungannon M1 location. We can offer excellent facilities, industry‑leading pay, and full manufacturer training to support your continued development.

As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through the Vauxhall manufacturer pathway, ensuring your career continues to grow with structured training and support.

Responsibilities

• Diagnose, repair, and service Vauxhall Commercial & Passenger Vehicles
• Carry out road tests to ensure quality standards
• Handle and store vehicle parts correctly
• Deliver a high-quality customer experience throughout the service journey

Candidate Requirements

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
• Minimum of 2 years post-qualification experience in a technician role
• Prior use of manufacturer diagnostic equipment (training provided)
• Full valid driving licence
• High attention to detail and commitment to delivering quality work
• Enthusiasm for personal development and progression through the Volkswagen Group manufacturer pathway

Employee Benefits

• 30 Days’ Holiday — increasing with long service
• Health Cash Back Scheme
• Employee Assistance Programme — including GP Anytime
• Enhanced Maternity & Paternity Pay
• Pension Provision & Life Assurance
• Access to Discounted Private Medical Cover
• Retail Discounts through BenefitHub
• Cycle to Work Scheme
• Kingsbridge Diamond Membership Club
• Continuous Development & Learning

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.

Donnelly Group is an equal opportunities employer.

Skills Needed

Servicing, Managerial / Operational, Manufacture / Production

About The Company

For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.

Whether you're starting out, changing direction or taking the next step in your career, you'll find opportunities across sales, aftersales, technicians, customer service, finance, marketing, administration and management.

Join a diverse and inclusive workforce, where your contribution matters and there are opportunities to learn, develop and grow.

Company Culture

Our Values

• Team Ethos
• Integrity
• Passion
• Trust & Respect
• Innovation

Employee Benefits

• 30 Days’ Holiday — increasing with long service
• Health Cash Back Scheme
• Employee Assistance Programme — including GP Anytime
• Enhanced Maternity & Paternity Pay
• Pension Provision & Life Assurance
• Access to Discounted Private Medical Cover
• Retail Discounts through BenefitHub
• Cycle to Work Scheme
• Kingsbridge Diamond Membership Club
• Continuous Development & Learning

Required Criteria

• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
• It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
• Prior use of diagnostic equipment such as snap on or launch however full training will be provided

Closing Date

Friday 6th November, 2026

Contract Type

fulltime

Salary

Based on Experience