Service Technician

JR United Kingdom; Basingstoke; Remote; GBP 30,000 - 48,000; Full time

Job summary

A leading company in the specialty chemicals sector is looking for a Service Technician to support their sales team across the UK. This role involves optimizing customer applications, maintaining equipment, and driving growth within the business. Ideal candidates will have a technical background in chemical engineering and experience in sales, particularly in the Paper industry. A strong commitment to customer service and collaboration is essential.

Qualifications

• Technical education within process or chemical engineering.
• Experience from Sales within the Paper industry preferred.
• Strong attention to detail and customer-oriented.

Responsibilities

• Check pumps and equipment at customers to ensure smooth application.
• Organize customer orders and maintain existing sales.
• Align actions with Sales Manager for stock allocation.

Skills

Communication

Teamwork

Detail orientation

Education

Technical education in process or chemical engineering

Tools

Microsoft Office

Job description

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Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry’s broadest product portfolio, we serve many of the worlds top companies in textiles, packaging and paper, paints and coatings. Headquarter in Pratteln, Switzerland, our team of 4’500 passionate professionals offers industry-leading expertise in manufacturing, technical support and innovation around the globe.

Archroma is paving the way to a more sustainable future and is recognized as an industry leader in the development and delivery of sustainable solutions by our customer base. We are known for our advancements in processing technologies and for the introduction of innovative tools that further support partners to save resources while improving productivity and efficiency. Archroma operates as two distinct divisions, our Textile Effects division serving the textile industry with innovative and differentiated products and the Paper Technologies (PT) division which offers unique, sustainable chemistry to the paper, packaging, construction, and paints & coatings industries. The Archroma PT division is the only pureplay global focused specifically on the needs of these markets with products spanning from process and aesthetic chemicals to functional chemicals. We are committed to enabling our customers to achieve their business and environmental targets and this is at the heart of everything we do.

Archroma is owned by SK Capital, a New York-based private investment firm with a disciplined focus on the specialty materials, chemicals and healthcare sectors. SK Capital’s 26 portfolio companies generate revenues of approximately $16.0 billion annually.

Our people

Our people have a rich tradition of working alongside our customers as long-term partners and trusted advisors, developing tailored solutions that help customers deliver business success. The diversity of our workforce combined with a commitment to a performance-driven and collaborative culture means our people display a passion and commitment to excellence and innovation that is unmatched. Our people create specialized product solutions that deliver unique economic and environmental benefits to our customers which forms the basis of our long-standing customer relationships. Our people are proud to be part of the journey of leading our industry towards a more sustainable future for our customers and markets...it’s in our nature!

JOB DESCRIPTION:

Allocated to our Packaging Technologies - business we are looking for a highly motivated and proactive team member in the function of

In this role you will be responsible for driving profitable growth for our business by supporting the sales team in UK by being the Service Technician towards our customers.

Main responsibilities:

• Checking pumps and equipment at customers to ensure our application are running smooth
• Measure agreed parameters to optimize dosing rate
• Shade matchings as agreed
• Get customers orders organized in time
• Keep contact with dedicated customer contacts
• Maintain existing sales and find new business opportunities
• Align actions with Sales Manager to have a full picture available and to prepare stock allocation

This is a permanent and full-time position to be based in Home Office, preferably located in the north of England. The role includes travelling within UK.

Your profile:

We are looking for You who are/have.

• Technical education within process or chemical engineering
• Experience from Sales (within the Paper industry would be preferred)
• Ability to communicate and write well in English
• Enjoys teamwork and collaboration.
• Strong ability to focus on details
• User knowledge in Microsoft Office
• Driving license (mandatory for the role)

Furthermore, you are a proactive team player with a strong eagerness to drive and develop the business. You are accountable for your own responsibility area and have the experience of working towards deadlines. You are also very customer oriented and have the willingness to travel and visit the customers in UK.

Your application:

If your background and personal experience fits with this profile, please send your complete application via Linkedin