Field Service Technician Edinburgh / Glasgow

Diebold Nixdorf; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join Diebold Nixdorf as a Junior Field Service Technician in a fully remote role. You will provide essential repair services and support technical operations for a leading client. Full training is provided, along with competitive salary and opportunities for overtime. Ideal for those looking to kickstart a field-based technical career.

Benefits

Company vehicle and fuel card

Full product training

Competitive salary with overtime

Qualifications

• Willingness to learn from and participate in regular training.
• Good written and verbal communication skills.
• Full, clean UK driver’s license required.

Responsibilities

• Provide vital repair services in retail environments.
• Perform hardware repairs and maintenance.
• Instruct and train customers on usage of installed hardware/software.

Skills

Communication

IT Knowledge

Customer Support

Education

Qualification in IT

Job description

Social network you want to login/join with:

Field Service Technician Edinburgh / Glasgow, remote, United Kingdom

Client:

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

88a28876d7b1

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

This is a fully remote job and can be based in Edinburgh/Glasgow location

We have an exciting opportunity to work as a Junior Field Service Technician, supporting one of our most prestigious clients. As a Junior Field Service Technician, you will provide vital repair services in retail environments within an assigned territory. You will be part of our customer-facing technical teams.

Full product training is provided. Company vehicle and fuel card. Competitive salary with additional overtime at enhanced rates and standby payments.

If you are looking to start a field-based technical career, come and be part of our market-leading organization.

Responsibilities:

• Gain familiarity with Field Service Technician practices and procedures.
• Participate in assigned hardware and software trainings (on the job, classroom, and web-based).
• Utilize Diebold Nixdorf’s diagnostic tools to perform troubleshooting.
• Perform hardware repairs and maintenance.
• Clean, adjust, and configure components.
• Configure and install applicable software.
• Perform routine checks according to documented procedures.
• Instruct and train customers on usage and operation of installed hardware and software.
• Participate in the implementation of measures to achieve agreed KPIs.
• Assist with special projects as assigned.

Who we are looking for:

• Qualification or proven knowledge in IT.
• Willingness to learn from and participate in regular training (some remote).
• Ideally have an understanding of one of the following: IT, EPOS, Break Fix, Customer Support.
• Good written and verbal communication skills.
• Full, clean UK driver’s license required.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners.