Service Support Assistant - Fixed term contract

WMJobs; Oldbury; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

WMJobs is seeking a part-time Service Support Assistant for a fixed-term contract with Sandwell Children's Trust. The role involves administrative support to front-line practitioners, requiring strong IT literacy, excellent communication skills, and experience in business administration. Successful candidates will contribute positively to enhancing the lives of children and families in Sandwell.

Benefits

Generous annual leave of up to 28 days plus additional days for long service.

Paid day off for your birthday.

Pension scheme with employer contributions of 21.6%.

Flexible working patterns.

Qualifications

• Demonstrated experience in a business admin role.
• Ability to plan and organize diaries.
• Experience in finance and procurement is advantageous.

Responsibilities

• Support front-line practitioners with all aspects of administration.
• Handle calls and take messages.
• Complete finance tasks and maintain accurate records.

Skills

Communication

Organizational Skills

IT Literacy

Attention to Detail

Education

NVQ Level 1 in Business Administration

Tools

Microsoft Office

Job description

Service Support Assistant - Fixed term contract

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Service Support Assistant - Fixed term contract

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Sandwell Childrens Trust,

At Sandwell Children's Trust, we firmly believe that the voice of the child should be at the centre of everything we do. We are on an ambitious journey to ensure that children and families in Sandwell are safe and empowered to thrive.

Our ‘Sandwell Deal’, brings together our new improved offering that make Sandwell Children’s Trust a great place to work; it also sets out our expectations of you as a member of staff.

What we can offer you:-

• Generous annual leave of up to 28 days, plus 5 additional days for long service recognition.
• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• You will receive a generous local government career average pension scheme with employer contributions of 21.6%.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Flexible working patterns that suit you and all of our roles have well-defined career progression.
  
  
  

Fixed term contract until 31st December 2025

Hours - 30 hours per week (Monday to Thursday)

Hybrid Working

Sandwell Children's Trust are recruiting for a part-time Service Support Assistant, supporting the Assessment & Intervention Services.

The role is to support front line practitioners with all aspects of administration and includes call handling, message taking, support with booking and minuting of meetings.

We are looking for exceptional candidates who are passionate, committed and dedicated to improving the lives of children and young people.

The successful candidate must be IT literate, have good communication and telephone skills, good organisational skills and the ability to prioritise their own workload. Also be able to work independently and as part of a team.

Admin tasks will include:

• Setting up Family meetings.
• Completing finance tasks – such as ordering items for the practitioner/or the family. Ensuring accuracy and consistency of information.
• Updating Children's Social Care systems.
• Taking and producing of accurate minutes.
• Maintaining files and record systems including scanning and uploading of documents. Ensuring that tasks allocated are completed accurately and within allocated timescale.
  
  
  

What you need to be successful in this role:

• Be able to demonstrate previous experience of working in a business admin role.
• Will hold NVQ Level 1 in Business Administration or equivalent.
• Experience of using Microsoft Office packages.
• Experience of finance and procurement would be an advantage.
• Have excellent written and verbal communication skills and good attention to detail.
• Have the ability to plan & organise diaries.
  
  
  

By joining our team, you will be making a real difference in the lives of children and families. We are dedicated to driving meaningful change and ensuring the best outcomes for those we serve. With the work that we have done so far and with the ambitions we have for the future, it’s a really exciting time to join Sandwell Children’s Trust and to become part of our Family.

So, if you think your future could lie with Sandwell Children’s Trust, then we’d love to hear from you.

Sandwell Children's Trust is committed to safeguarding and promoting the welfare of vulnerable groups including children and expects all staff and volunteers to share this commitment. A standard DBS is required for this role.

To apply please click on the link below to complete an application form and view the Sandwell Deal:-

https://sandwelldeal.co.uk/apply/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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