Service Sales Manager

Vestas; City of Edinburgh; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Vestas is seeking a Service Sales Manager to join the NCE North-West Service Commercial team covering UK, Ireland and Benelux. The role focuses on building customer relationships, delivering service sales targets and negotiating service contracts.

Required are a relevant degree, sales/account management experience, and strong commercial negotiation skills. Travel of 1–3 days per week should be expected to support customer relationships and business objectives.

Qualifications

• Experience in sales and/or customer account management, ideally within services or long-term service-based business models.
• Demonstrated entrepreneurial mindset with ability to develop customer value propositions.
• Proven contract management and commercial negotiation skills.

Responsibilities

• Build and maintain strong customer relationships as the primary commercial contact for service activities.
• Own and deliver service sales targets through new contracts, renewals and upsell opportunities.
• Develop account strategies aligning with customer needs and long-term goals.
• Identify opportunities for value-added services to maximise contract scope and value.
• Collaborate with sales, operations, technical, legal and finance teams to ensure delivery of service solutions.

Skills

Sales experience

Account management

Contract negotiations

CRM (Salesforce)

Education

Bachelor’s degree in Engineering, Business, Economics, or related discipline

Tools

Microsoft Office

Salesforce

Job description

Edinburgh, Edinburgh, GB, EH3 9QG Warrington, Cheshire, GB, WA3 6XG Arnhem, GE, NL, 6842 BD

Work experience Specialist

Type of position Full-Time

Job Family Commercial

Do you have experience of working as a Sales Manager? Then Vestas has an opportunity for you!

Region NCE and Global Offshore > NCE > Service Account Mgmt. UK, Ireland & Benelux

Vestas is the energy industry's global partner on sustainable energy solutions. We specialise in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. The Northern and Central Europe (NCE) North-West Service Commercial team is responsible for service-related commercial topics across UK, Ireland and Benelux onshore markets. We build strong customer relationships, manage accounts, create value propositions, and negotiate service contracts and aftermarket products. We are accountable for delivering profitable growth in line with our commercial strategy. We now seek a Service Sales Manager to join our team.

Responsibilities

Your main responsibilities will be:

• Build and maintain strong customer relationships, acting as a trusted advisor and primary commercial contact for service-related activities
• Own and deliver service sales targets through new contracts, renewals, upselling opportunities, and new business growth within assigned accounts
• Develop and execute account strategies that align with customer needs, operational performance, and long-term partnership goals
• Identify, develop, and convert opportunities for value-added services to maximise contract scope and commercial performance
• Collaborate closely with sales, operations, technical, legal, and finance teams to ensure successful delivery of service solutions and commitments
• Lead commercial negotiations for service agreements, ensuring competitive offerings while effectively managing risk
• Monitor market trends, competitor activity, and customer feedback to continuously refine sales strategies and enhance service propositions

Qualifications

• Bachelor’s degree in Engineering, Business, Economics, or a related discipline, or equivalent professional experience
• Proven experience in sales and/or customer account management, ideally within services, aftersales, turbine sales, or long-term service-based business models
• Demonstrated entrepreneurial mindset with the ability to develop customer value propositions and deliver value-engineering solutions
• Strong experience in contract management and commercial negotiations
• Proven ability to build long-term customer relationships and develop mutually beneficial, win-win solutions
• Knowledge of the wind energy, renewable energy, power generation, or related sectors would be highly advantageous
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with experience using Salesforce and fluency in English; additional Dutch, French, or German language skills are desirable

Competencies

• Ambitious, driven, and inquisitive professional with strong business acumen and a proactive approach to achieving results
• Customer-focused with proven sales capabilities and a solution-oriented mindset that delivers value for clients
• Demonstrated ability to manage multiple priorities and projects while effectively engaging a wide range of stakeholders
• Excellent written and verbal communication skills, with the confidence to deliver impactful presentations
• Strong commercial awareness with a sound understanding of cost management, profitability, and risk mitigation
• Highly organised and methodical, with experience using CRM platforms such as Salesforce to manage customer engagement and sales activities
• Flexible and willing to travel as required, typically 1 to 3 days per week, to support customer relationships and business objectives

What we offer

We offer an exciting job with excellent opportunities for professional and personal development in a dynamic, high performing, international work environment in the renewable and sustainable energy sector. We highly value initiative, responsibility and the right balance between creativity and quality in all solutions.

Additionalinformation

Your work location will be in GB, Edinburgh or NL, Arnhem. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. All inquiries are treated confidentially.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, \"Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry\". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

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