Service & Sales Coordinator (Scheduling & Quotes)

Zoom Recruitment Services Ltd; England; On-site; GBP 25,000; Full time

Job summary

A recruitment agency is seeking a highly organised Sales Administrator for a full-time permanent role in Biggin Hill. You will be responsible for coordinating service and sales operations, scheduling technicians, and maintaining customer relations. The ideal candidate will have strong multitasking and communication skills, along with a good knowledge of Microsoft Office. The role offers a salary of £25k for a 35-hour work week and benefits including a pension scheme and annual leave.

Benefits

Company pension scheme

20 days annual leave

Ongoing training & development opportunities

Qualifications

• Experience in service coordination, scheduling, or admin support.
• Excellent organisational and multitasking skills.
• Strong communication skills with a professional telephone manner.
• Good knowledge of Microsoft Office.
• Detail-oriented with a positive team-focused attitude.
• CRM or service management experience preferred.

Responsibilities

• Be the first point of contact for customer queries and service requests.
• Log and schedule jobs, dispatch technicians, and manage the daily rota.
• Keep customers updated on progress and ensure smooth service delivery.
• Prepare and send quotations, then follow up to convert opportunities into sales.
• Maintain accurate records in CRM and support the sales team.

Skills

Organisational skills

Customer focus

Multitasking

Communication skills

Microsoft Office

Job description

A recruitment agency is seeking a highly organised Sales Administrator for a full-time permanent role in Biggin Hill. You will be responsible for coordinating service and sales operations, scheduling technicians, and maintaining customer relations. The ideal candidate will have strong multitasking and communication skills, along with a good knowledge of Microsoft Office. The role offers a salary of £25k for a 35-hour work week and benefits including a pension scheme and annual leave.