Service Sales Consultant

Johnson Controls, Inc.; Cardiff; On-site; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Company car

Commission

Paid holidays

Pension

Life assurance

Employee discounts

Training opportunities

Team collaboration

Job summary

Johnson Controls, Inc. is seeking a Service Sales Consultant to drive new AMR revenue and acquire strategic customers across the UK. You will partner with national accounts and Facilities Management to expand enterprise security services and deliver sustainable growth.

The role emphasizes hunter sales, building executive relationships, and managing complex cycles to exceed targets. A strong emphasis on creating recurring revenue through new business development is essential.

Qualifications

• Field sales experience in B2B environments.
• Experience selling services and solutions, not just products.
• Proven track record of developing accounts and profitable growth.
• Consistently meets and exceeds sales targets.
• Strong influencing and relationship-building skills.
• Excellent verbal and written communication.
• Account management readiness and strategic selling mindset.

Responsibilities

• Identify and win new AMR customers across the UK.
• Drive enterprise security solutions sales across products and services.
• Build a healthy pipeline from self-generated and lead sources.
• Develop executive-level stakeholder relationships.
• Navigate complex multi-decision-maker sales cycles.
• Deliver consistent activity to exceed sales targets.
• Create account development plans to grow recurring revenue.
• Coordinate handover to account management after onboarding.
• Hunter mindset focused on new business growth.

Skills

Field sales experience

New customer acquisition

Solution-based selling

Account development

Stakeholder management

Target-driven

Communication skills

Job description

Service Sales Consultant

What You Will Do

• As a Service Sales Consultant you will be responsible for driving new customer acquisition across the UK, with a particular focus on generating Annual Maintenance and Monitoring Revenue (AMR) sales within high-value customer accounts and premises.
• You will work closely with national account teams and Facilities Management customers, helping to expand our enterprise security services portfolio and deliver sustainable business growth.

What We Offer

• Competitive salary and company car & commission.
• Paid holidays and sick pay.
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
• Extensive product and on the job/cross training opportunities with outstanding resources available.
• Encouraging and collaborative team environment.
• Career development through various career ladders including Customer Service.
• Dedication to safety through our Zero Harm policy.
• Access to business resource groups.
• Training on our company values.
• IT equipment to complete all jobs.

How You Will Do It

• Proactively identify and win new AMR customers who do not currently purchase from Tyco, focusing on medium and large organisations, as well as public sector and government customers.
• Drive new business acquisition across JCI Tyco's enterprise security solutions portfolio, covering both products and services.
• Build and manage a healthy pipeline through self-generated opportunities and company-provided lead sources.
• Develop strong relationships with executive-level stakeholders, demonstrating the value and business impact of Tyco's security solutions.
• Navigate complex sales cycles involving multiple decision-makers, including procurement, project management, risk management, facilities management, and health and safety teams.
• Deliver consistent sales activity levels to achieve and exceed individual sales targets.
• Create targeted account development plans that maximise recurring revenue opportunities and increase the scale of secured customer estates.
• Work collaboratively with internal teams to ensure a seamless transition of newly acquired customers to the account management team.
• The primary objective of this role is to deliver high-value AMR growth through strategic new business development and multi-solution selling.
• This position is ideally suited to a true "hunter" who thrives on identifying opportunities, building customer relationships, and winning new business rather than managing an existing account base.

What We Are Looking For

• Essential Field sales experience in a face-to-face B2B sales environment with a strong focus on new customer acquisition.
• Ideally a background in service or solution-based selling rather than product-only sales.
• Proven ability to develop accounts and generate profitable growth.
• Demonstrated track record of consistently meeting and exceeding sales targets.
• Preferred Strong influencing and relationship-building skills with the ability to establish trust quickly.
• Energy, passion and drive for winning new business.
• Competitive, ambitious and motivated by success.
• Excellent communication skills, both verbal and written.
• Professional, resilient and highly persistent in achieving objectives.
• Takes full accountability for personal performance and continuous development.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organisation, we help customers achieve their sustainability and operational goals while creating smarter, healthier and more resilient environments.

#LI-SB1 Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.