Service Relationship Manager

Dixons Ashton Academy; Ashton-under-Lyne; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid working arrangements

Free on-site parking

Salary sacrifice schemes

Job summary

Dixons Academies Trust is seeking an exceptional service relationship manager to join our Business Services team and support growth across Leeds, Bradford, Greater Manchester and Liverpool. The role focuses on building lasting relationships with a broad range of stakeholders and driving improvements across our network.

The ideal candidate will demonstrate excellent communication and influencing skills, with the ability to engage confidently at all levels and work within a values-driven,

Qualifications

• Experience in a similar role.
• Strong moral purpose and drive for improvement.
• Proven track record of developing and maintaining effective relationships with a wide range of stakeholders.
• Excellent communication and influencing skills, with the ability to engage confidently at all levels.

Skills

Relationship management

Communication skills

Stakeholder engagement

Job description

We are seeking to appoint an exceptional service relationship manager to join our multi-academy trust (MAT) and support our Business Services team through the next phase of growth in Leeds, Bradford, Greater Manchester and Liverpool.

The ideal candidate will:

• Have experience in a similar role
• Have a strong moral purpose and drive for improvement
• Have a proven track record of developing and maintaining effective relationships with a wide range of stakeholders
• Demonstrate excellent communication and influencing skills, with the ability to engage confidently at all levels

Why choose Dixons Academies Trust?

Our mission is to challenge educational and social disadvantage in the North. As a school trust, we are committed to making a difference where it matters most through delivering exceptional education in our schools in Bradford, Leeds, Liverpool and Greater Manchester, which include primaries, secondaries, all-throughs and a standalone sixth form.

• We are values driven: we work hard on the things that matter, with humility; we are good and kind; we are motivated by mastery, autonomy and purpose.
• We have been challenging educational and social disadvantage for over 30 years.
• We have launched a bold flexible working policy to give our teachers more time back.
• We are ambitious for every child and highly inclusive.
• We have an innovative approach to central operations which allows educators to focus on teaching and learning.
• We prioritise the professional development and growth of all our staff; every member of Team Dixons receives regular coaching.
• We are committed to recruiting a diverse workforce and our staff work collaboratively to share resources and reduce workload.
• We offer hybrid working arrangements and free on-site parking.
• We have a wealth of benefits and salary sacrifice schemes (private health, lifestyle benefits and discounts).

Within our communities, we work together to establish joyful, rigorous, high performing schools which maximise attainment, value diversity, develop character and build cultural capital. By the age of 18, we want every students to have the choice of university or a high-quality apprenticeship.

Visit our OpenSource Youtube channel to learn more about our approaches and culture.

Full details of this role can be found in the job description and person specification.

Interviews will take place on 16 November 2026.

We are committed to equality of opportunity, recruiting a diverse workforce, and creating an inclusive environment for everyone at Dixons. Therefore, we encourage applications from underrepresented communities and irrespective of age, disability, neurodivergent status, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex, or sexual orientation. We are happy to make reasonable adjustments wherever possible through the recruitment process should this be required.

We are focussed on delivering an ambitious equality, diversity and inclusion strategy. You can read more about this.

Our trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake an enhanced DBS check.