Service Project Manager

Hitachi, Ltd.; Stone; On-site; GBP 70,000 - 110,000; Full time

Job summary

Hitachi Energy in the UK is seeking a Service Project Manager to lead transformer projects and SLAs, using sound judgement and expertise to deliver safe, high-quality outcomes.

You will mentor engineers and technicians, manage costs, procurement, and supply chain, coordinate resources, and drive commercial and QHSE aspects, ensuring on-time delivery and customer satisfaction.

Qualifications

• Background in project engineering with proven energy sector experience.
• Experience with transformers is essential.
• Experience managing high-value projects with accountability.
• Knowledge of SLAs, quality, HSE, and procurement.

Responsibilities

• Lead and mentor a team of engineers and technicians.
• Deliver high-quality, cost-effective projects in line with processes.
• Plan, coordinate and control costings, procurement, and budgets.
• Manage project delivery including site reporting and commercial aspects.
• Develop and monitor progress to keep work on schedule.
• Collaborate with Sales Manager and Tendering Team to grow the business.
• Foster open relationships and provide a seamless customer experience.
• Translate technical details into clear content for customers and colleagues.

Skills

Project engineering

Energy sector

Contract management

Supply chain management

Resource planning

Communication

Team leader

Stakeholder liaison

Job description

The opportunity

As a Service Project Manager at Hitachi Energy you play a key role in the successful and safe execution of projects and Service Level Agreements. You will be able to use your sound judgement and built upon your solid expertise, to deliver the best possible results every time.

You'll lead, coach and mentor a talented team of engineers and technicians and contribute to the strategy and growth of Transformer Service by delivering high-quality, cost-effective projects and solutions in line with our processes, quality standards and safety guidelines.

Please note we are unable to provide visa support on this position.

How you'll make an impact

• Focus on providing the best possible customer service and help to identify new business opportunities

• You’ll be working on multiple projects from start to finish simultaneously

• Plan, co-ordinate and control every aspect – from costings, procurement and budget control to technical aspects, the allocation of resources and supply chain management – in line with design requirements

• Manage aspects of project delivery, including site reporting, and will maintain a key strategic role with responsibility for commercial, financial, contractual and QHSE implications

• Develop, monitor and review progress to ensure all work remains on schedule and within cost and quality estimates

• Operate as part of a team, leading the way to deliver highly successful outcomes

• Work alongside the Sales Manager and Tendering Team to assist in the growth of the business

• Cultivate open and transparent relationships both externally and internally and use your solution-driven mindset to achieve clarity of expectation, mitigate challenges and provide a seamless experience to customers

Your background

• You have a background in project engineering with extensive, proven experience within the energy sector

• Project Management certification desired

• Experience working with transformers is essential

• You’ll also have successfully managed several high-value projects, including accountability for every aspect and for driving all activities

• You also have knowledge of contractual obligations, SLAs, quality and HSE as well as supply chain management and resource planning

• Ability to operate with minimal supervision, but you’re also very much a team player

• You’re an exceptional communicator who’s effective at translating technical detail into relatable and relevant content and confident enough to liaise with customers and colleagues at all levels