Service Manager – Trauma Support Services and Edinburgh Group Services

Health in Mind; City of Edinburgh; On-site; GBP 42,000 - 52,000; Full time

Job summary

Health in Mind invites applications for a Service Manager to lead our Trauma Support Services and Groups and Courses teams in Edinburgh. You will oversee day-to-day delivery, ensure KPI achievement, manage seven staff, and coordinate with external partners to support people affected by trauma and mental health challenges.

The role requires strong leadership, experience in trauma-informed care, staff development, and data reporting.

Qualifications

• Experience leading and managing services in mental health or trauma-focused settings.
• Ability to develop staff and supervise a multidisciplinary team.
• Experience working with external stakeholders and reporting on service KPIs.

Responsibilities

• Oversee day-to-day delivery of Trauma Support Services and Groups & Courses.
• Lead and line-manage seven staff within the Edinburgh team.
• Ensure KPI targets are met and data is prepared for reporting.
• Coordinate with volunteers and external partners to support service delivery.

Skills

Leadership

Staff development

Trauma & mental health

Teamwork

Stakeholder engagement

Data analysis

Job description

With your mental health at heartWe have an exciting opportunity for someone to join our Services Team, leading the operations of our Trauma Support Team and Edinburgh Groups and Courses TeamHealth in Mind has an exciting opportunity for an experienced and motivated leader to join our Edinburgh Team as a Service Manager. Within this role, you will be responsible for ensuring the day-to-date delivery of services, and seven staff members, including:

Trauma Support Services

• Long term one-to-one support (up to 1 year) of support to men and women who have experiences of childhood sexual abuse.
• Short term one-to-one support (up to 10 weeks) of support to people who have experiences of childhood abuse.
• Psychoeducational courses for people who have experiences of childhood abuse.
• Support to people who have experienced abuse within the Scottish care system.

Groups and Courses Services

• Psychoeducational and self-management courses for people to support their mental health and wellbeing.
• Ethnic minority support, including psychoeducational and self-management courses, drop-ins and some limited one to one support (up to 10 weeks).
• Drop in anxiety and depression peer support groups.

You should have experience in; providing leadership and management within services, staff development and supervision, supporting people with trauma, mental health, working as part of a team, working with external stakeholders, meeting service KPI’s, data analysis and preparing data for reporting. Supporting our team members and volunteers who work closely with trauma and mental health is vital within this role.

If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!