Service Manager - Supported Living Services

Brook Street; London; On-site; GBP 42,000; Full time

Job summary

A leading care provider in East London seeks a Service Manager for their supported living service for adults with learning disabilities and autism. The role involves leading a team, ensuring high-quality support, and empowering individuals to live independently while complying with care standards. If you have a passion for delivering excellent care, this opportunity is for you.

Benefits

25 days annual leave (plus bank holidays)

Career development and training opportunities

Employee Assistance Programme

Cycle to work and tech schemes

Discounts via Blue Light Card

Qualifications

• 3+ years' experience supporting people with LD/ASD and complex needs.
• 1+ year of team/service management experience.
• Ability to write and implement support/risk plans.

Responsibilities

• Lead and manage a supported living service aligned with the Transforming Care agenda.
• Supervise and develop a team of support workers.
• Maintain compliance with CQC and internal quality standards.

Skills

Leadership

Communication

Coaching

Education

Qualification in Positive Behaviour Support

Job description

Up to £41170.00 per annum + Annual Leave, Pension + more

Service Manager - Learning Disabilities/Autism Supported Living Services

Role: Team Manager
Contract: Full-Time, Permanent
Location: Hackney, London
Hours: 38 hours per week
Salary: £41,170 per annum

We're excited to be supporting a well-established care provider in East London who is looking for an experienced Team Manager to join their specialist service for adults with learning disabilities and autism, including those with complex needs and behaviours of concern.

This is a fantastic opportunity for someone passionate about driving high-quality, person-centred support and who thrives in leading and developing staff teams. You'll play a key role in empowering people to live more independently in their own self-contained flats and be active, valued members of their community.

About the Role:

• Lead and manage a supported living service aligned with the Transforming Care agenda.
• Supervise and develop a team of support workers and deputies.
• Embed a culture of Positive Behaviour Support and active support.
• Deliver services that are flexible, innovative, and outcome-focused.
• Build strong relationships with families, professionals, and stakeholders.
• Ensure compliance with CQC and internal quality standards.
• Maintain financial and performance targets.

What We're Looking For:

• 3+ years' experience supporting people with LD/ASD and complex needs.
• 1+ year of team/service management experience in a similar setting.
• Strong leadership and coaching abilities.
• Ability to write and implement support/risk plans.
• Skilled in handling behaviour of concern with a PBS framework.
• Confident communicator with a collaborative approach to multidisciplinary working.
• Experience with staff development and rota planning.
• A relevant qualification in Positive Behaviour Support or willingness to obtain it.

Benefits Include:

• 25 days annual leave (plus bank holidays)
• Career development and training opportunities
• Employee Assistance Programme
• Cycle to work and tech schemes
• Discounts via Blue Light Card
  …and more!

Application Deadline: 30th May 2025
Interviews: Scheduled for June

If you are passionate about delivering excellent care and leading high-performing teams, please send your CV and a short statement outlining how your background aligns with the requirements of this role.

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