Service Manager (Supported Living)

Hft; Ellesmere Port; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading charity as a Service Manager and make a meaningful impact in the lives of adults with learning disabilities. This role offers the chance to lead a dedicated team, ensuring high-quality support and promoting independence for individuals in need. With opportunities for career progression and a supportive work environment, you will play a vital role in fostering dignity and wellbeing. Enjoy a rewarding career path while contributing to a compassionate mission. If you are passionate about care and leadership, this position is a perfect fit for you.

Benefits

33 days annual leave

Access to award-winning training

Wagestream for flexible pay access

Comprehensive wellbeing services

Discounted mobile contracts

Referral bonuses

Free life assurance

Qualifications

• Experience supporting adults with complex learning disabilities is essential.
• Must hold or be willing to achieve a Level 5 Diploma in Leadership and Management.

Responsibilities

• Support adults with learning disabilities to promote independence.
• Coach and manage staff teams to deliver person-centered care.
• Oversee team performance and ensure high standards of care.

Skills

Supporting adults with learning disabilities

Knowledge of CQC regulations

Health and Safety knowledge

Safeguarding guidelines

Strong IT skills

Leadership and management

Education

Level 5 Diploma in Leadership and Management for Adult Care

Equivalent qualification

Job description

Hft Ellesmere Port, England, United Kingdom

Service Manager (Supported Living)

Join Our Team as a Registered Service Manager – Make a Real Difference in the Lives of Adults with Learning Disabilities!

Are you passionate about making a positive impact? Would you like to develop a meaningful career by leading a dedicated team that helps individuals with learning disabilities live fulfilling lives?

About You

To succeed in this role, you will:

• Have experience in supporting adults with complex learning disabilities
• Be familiar with CQC regulations and have knowledge of Health and Safety, as well as Safeguarding guidelines
• Hold (or be willing to achieve within 18 months) a Level 5 Diploma in Leadership and Management for Adult Care or an equivalent qualification
• Have strong IT skills, including experience in maintaining records
• Have a passion for delivering high-quality care and support to individuals with learning disabilities, helping them live independent and fulfilling lives

A full UK driving licence, with access to your own vehicle, is essential for the role.

About the Role

• Support adults with learning disabilities to live fulfilling lives and promote independence.
• Act as a role model by demonstrating excellent support and leading good practice.
• Coach, support, and manage staff teams to deliver person-centered care.
• Assist the Regional Service Manager with delegated responsibilities for day-to-day operations.
• Oversee team performance, ensuring high standards of care and support.
• Foster a culture of dignity, wellbeing, and independence for those supported.
• Provide 24/7 support flexibility, including participation in the on-call rota.
• Opportunities for career progression and skill development within the role.

About Hft

We are one of the UK’s largest charities supporting people with learning disabilities, reaching over 2,500 individuals through our supportive, creative, and diverse teams. As a Service Manager at Hft, based in Cheshire, you'll have the opportunity to build a rewarding social care career with one of the leading names in the sector, all while knowing that every day you’re helping make a real difference.

What We Offer

At Hft, we value our employees and offer a range of benefits to help you grow both professionally and personally. These include:

• 33 days annual leave (including 8 statutory bank holidays)
• Training & Development: Access to award-winning training and career development opportunities
• Wagestream: Flexibly access your pay throughout the month with additional financial support via an easy-to-use app
• Aviva Digicare+: Comprehensive wellbeing services, including health checks, Digital GP, and mental health support
• Discounted mobile contracts: Enjoy up to 30% off via Vodafone’s Employee Advantage programme
• Care Friends: Earn money for referring friends to work at Hft
• Free life assurance: 3x your annual salary

If you’re looking for a role where you can truly make a difference and be part of a compassionate, dedicated team, we’d love to hear from you.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Industries

Individual and Family Services