Service Manager - Seat

Johnsons Cars Ltd; Preston; On-site; GBP 34,000; Full time

Job summary

Join a leading automotive dealership as a Service Manager at their Preston location. You'll be responsible for leading a team, achieving sales targets, and ensuring exceptional customer service while benefiting from a competitive salary and an array of unique employee perks.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

On-Demand Dental Services

Optional Healthcare Benefits

Qualifications

• Previous experience as a Service Manager or Assistant Aftersales Manager.
• Successful track record of customer satisfaction and meeting KPIs.
• Passion for the automotive brand.

Responsibilities

• Manage and develop workshop, service, and parts department staff.
• Forecast and deliver sales targets.
• Drive business performance and budget responsibilities.

Skills

Management Skills

Leadership Skills

Customer Satisfaction

KPI Achievement

Job description

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The Vacancy

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

The Vacancy

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

Now, we want you to be a part of our journey as a Service Manager/ Aftersales Manager at our Seat Dealership in Preston.

£34,000 basic salary with a £12,000 bonus on top.

Why Johnsons Cars?

Benefits

We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest:

• Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
• Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
• Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
• More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
• Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
• Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.
  
  

Role And Responsibilities

• Accountable for all workshop, service, and the parts department staff, you will manage, coach, and develop the team to reach their full potential and performance.
• Planning, forecasting, and delivering sales targets.
• Growing workshop utilisation and efficiency.
• Be responsible for your own budget, you will relish the opportunity to drive the business forward.
• Working closely with other the head of business and department managers to drive the overall business performance
  
  

The Ideal Candidate Will

• Previous experience working as a Service Manager or Assistant Aftersales Manager.
• Have the drive to push the department forward; working to achieve agreed KPI’s and brand standards.
• Able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• Strong management and leadership skills, winning mentality, and a real passion for the brand.
• Motor trade, automotive or car dealership experience is necessary for this role.
  
  

What We Offer

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

• 31 days paid annual leave, increasing to 33 with longevity of service.
• Industry-leading product and manufacturer training to support your growth and success.
• For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.
  
  

The Company

Welcome to Johnsons Cars, we are one of the UKs biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers.

As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. by joining Johnsons cars you'll become part of a team that thrives of delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At Johnsons your career is as important as the outstanding service we provide to our customers.

The Benefits

Benefit 1

Benefit 2

Benefit 3

Benefit 4

The Values

• Innovation
  
  

We are creative and fearless in our work.

• Accountability
  
  

We take ownership of our work and lead from the front.

• Teamwork
  
  

We collaborate widely and build supportive environments.

Life Assurance

Company Pension Scheme

Birthday Leave

Enhanced Holiday entitlement

Staff Discounts

Johnsons Benefits Platform

Documents

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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