Service Manager - QA & Practice Development

Cheshire East Council; Crewe; On-site; GBP 55,000 - 63,000; Full time

Job summary

Cheshire East Council in Crewe is seeking a Service Manager for Quality Assurance and Practice Development to lead quality assurance across Children’s Services, drive continuous improvement and support inspectors' readiness.

You will champion reflective practice, analyse performance and practice insights, collaborate with frontline staff and partners, and develop learning initiatives to raise standards for children and families.

Job description

Cheshire East Council

Service Manager - QA & Practice Development

Salary: £54,994 - £62,777 per annum

Location: Crewe

Lead excellence in social work practice and help shape continuous improvement across Children’s Services.

We are seeking an experienced and motivated Service Manager Quality Assurance & Practice Development to champion high-quality social work practice and drive service improvement across Children’s Services.

This is a pivotal leadership role, responsible for implementing robust quality assurance frameworks, analysing performance and practice insights, and ensuring services consistently meet regulatory standards. You’ll work to strengthen organisational learning, support inspection readiness, and promote a culture of reflective practice and continuous improvement.

At the heart of the role is a commitment to ensuring the voices of children, young people and families influence service development and decision-making. You’ll collaborate with practitioners, managers and partners to identify strengths, address areas for improvement, and develop learning and development initiatives that enhance practice across the workforce.

If you are passionate about quality, committed to outstanding social work practice, and driven to make a lasting impact on outcomes for children and families, we want to hear from you.