Service Manager – QA & Practice Development

Kirklees Metropolitan Council; Crewe; On-site; GBP 55,000 - 63,000; Full time

Job summary

Cheshire East Council in Crewe is seeking a Service Manager - Quality Assurance & Practice Development to champion high-quality social work practice and drive service improvement across Children's Services.

The role focuses on implementing robust QA frameworks, analysing performance insights, and ensuring services meet regulatory standards. You will support learning, promote reflective practice, and ensure children, young people and families influence service development.

Responsibilities

• Implement robust quality assurance frameworks across Children's Services.
• Analyze performance and practice insights to drive service improvement.
• Support inspection readiness and regulatory compliance.
• Promote reflective practice and continuous improvement across the workforce.
• Develop learning and development initiatives to strengthen practice.

Job description

Lead excellence in social work practice and help shape continuous improvement across Children's Services.

We are seeking an experienced and motivated Service Manager - Quality Assurance & Practice Development to champion high-quality social work practice and drive service improvement across Children's Services.

This is a pivotal leadership role, responsible for implementing robust quality assurance frameworks, analysing performance and practice insights, and ensuring services consistently meet regulatory standards. You'll work to strengthen organisational learning, support inspection readiness, and promote a culture of reflective practice and continuous improvement.

At the heart of the role is a commitment to ensuring the voices of children, young people and families influence service development and decision-making. You'll collaborate with practitioners, managers and partners to identify strengths, address areas for improvement, and develop learning and development initiatives that enhance practice across the workforce.

If you are passionate about quality, committed to outstanding social work practice, and driven to make a lasting impact on outcomes for children and families, we want to hear from you.

Company: Cheshire East Council

Salary: £54,994 - £62,777 per annum

Location: Crewe, Cheshire

Sector: Corporate Services

Sector: Corporate Management Team

Sector: Health and Social Care

Job Role: Manager