Service Manager - LTUCC

NHS; Harrogate; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare provider in Harrogate is seeking a Service Manager to oversee operational delivery and ensure high-quality services. The successful candidate will have proven managerial experience within the NHS and a Masters degree or equivalent. The role involves leading teams and managing projects to enhance patient experience and service efficiency. This full-time permanent position offers a competitive salary within Band 8a.

Benefits

Staff benefits and wellbeing initiatives

Employee Assistance Programme

Professional development opportunities

Qualifications

• Masters Degree level or equivalent experience.
• Evidence of continuing professional development.
• Experience of leading and managing teams.

Responsibilities

• Provide operational service management support.
• Lead on ensuring performance and quality targets are met.
• Manage cost envelope and create efficiencies.

Skills

Proven managerial and leadership experience

Project Management

Team management

Risk planning and management

Education

Masters Degree or equivalent experience

Job description

Job summary

Within the Long term, Urgent, Cancer and Community (LTUCC) Directorate at Harrogate District Hospital, we are dedicated to providing exceptional healthcare services to our community.

We are recruiting for a substantive Service Manager.

Service Manager posts are key positions within the LTUCC Directorate, responsible for providing day‑to‑day operational management and support.

Reporting to one of our two General Managers, the successful candidate will work closely with the Care Group Triumvirate Team, comprising the Care Group Clinical Lead and Matron, to ensure that we deliver high‑quality services, provide an excellent experience for our patients, and meet our regulatory and operational performance targets.

Main duties of the job

The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Harrogate Hospital site. The key aims are:

• Provide timely, efficient and effective operational service management support for all specialities within the Care Group to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
• Take forward agreed projects to improve service delivery and patient experience in key areas.
• Lead on ensuring that all performance/quality targets are met.
• Lead on ensuring the services are delivered within their agreed cost envelope and work toward creating efficiencies.
• To be a key member of Care Group triumvirate team, taking full responsibility for actions and for keeping other team members fully informed at all times.

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

• An inclusive and supportive culture – our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
• Staff Recognition – as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
• Employee Support and wellbeing – we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
• Staff Benefits – We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Details

Date posted: 24 November 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year Per annum pro rata

Contract

Permanent

Working pattern

Full‑time

Reference number

421‑LTUCC‑3486R

Job locations

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Job responsibilities

For any questions please contact Helen Siewruk-Barnes, General Manager on [e-mail].

Please see attached job description and person specification.

Person Specification

Qualifications – Essential

• Masters Degree level or equivalent experience.
• Evidence of continuing professional development.

Experience – Essential

• Proven managerial and leadership experience level within the NHS.
• Experience of leading and managing teams.
• Project Management experience including practical experience of managing medium to large scale projects.
• Experience of planning and managing risk in a project environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

Employer name

Harrogate and District NHS Foundation Trust

Address

Harrogate Hospital

Lancaster Park Road

Harrogate

HG2 7SX

Employer's website

https://www.hdft.nhs.uk/