Service Manager for Education Support Services

The Children's Society; Folly Gate; On-site; GBP 36,000 - 44,000; Full time

Job summary

The Children's Society is seeking an enthusiastic and experienced manager to lead assessments, coproduced goal-based planning, and deliver targeted group work and one-to-one support to children and young people. The role requires building positive relationships with diverse young people, educating and mentoring, and managing safeguarding and data collection across services in Torbay and surrounding areas.

You will coordinate outreach activities, co-design plans to meet individual goals, and

Qualifications

• Ability to carry out comprehensive assessments and develop coproduced goal-based plans.
• Plan and deliver targeted group work.
• Provide one-to-one support to children and young people to achieve goals.
• Develop and maintain positive and constructive relationships with children and young people.
• Experience with underserved, marginalised, or disengaged youth.
• Educate, inform, coach and mentor children and young people.
• Carry out high quality needs and strengths based assessments.
• Experience working with SEND children and young people.
• Co-design goal-based plans to support goals.
• Maintain coherent records and data per service protocols.

Responsibilities

• Carry out comprehensive assessments and develop coproduced goal-based plans.
• Plan and deliver targeted group work and one-to-one support.
• Educate, inform, coach and mentor children and young people.
• Manage risks and ensure safeguarding in line with policies.
• Travel across Torbay to attend meetings at various locations.
• Deliver outreach work and DBT interventions where applicable.

Skills

Relationship building

Working with underserved youth

Education, coaching, and mentoring

Needs and strengths assessments

Co-design goal-based plans

Record keeping and data collection

Risk assessment and management

Travel for meetings

DBT qualification and DBT delivery

Outreach delivery

Job description

We're looking for an enthusiastic and experienced manager with the ability to carry out comprehensive assessments and develop coproduced goal-based plans, to plan and deliver targeted group work, and to provide one to one support to children and young people to achieve their goals.

Ability to develop and maintain positive and constructive relationships with children and young people

• Experience of working with young people who are underserved, marginalised, or disengaged from mainstream services and support systems.
• Ability to educate, inform, coach and mentor children and young people
• Ability to carry out high quality needs and strengths based assessments.
• Experience in working with SEND children and young people
• Co-design goal based plans to support children and young people to meet their goals.
• Keep coherent records of all activity in line with service protocols and complete all requirements relating to data collection.
• Able to identify, evaluate and effectively reduce and manage risk.
• To be able to travel across Torbay to attend meetings in a variety of locations
• DBT qualification and experience of delivering DBT services
• Experienced in delivering outreach work

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

You'll play a key part in managing the team who support children and young people with their transition to adulthood, further education and employment, through working on their barriers and enhancing their independence skills., Midnight on Sunday 15th November 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. AI tools can support your application but only when used appropriately.