Service Manager - EOTAS (6228)

The Children's Society; Devon and Torbay; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

Extended leave

Pension match

Free counselling

Skills development

Volunteering days

Job summary

The Children’s Society in Torbay is seeking a Service Manager for the Pathway to Adulthood Service (Education Other Than At School). You will lead a team supporting young people through transition to adulthood, focusing on education, employment and independent living, coordinating assessments and coproduced plans.

We value experienced managers who can deliver group work and one-to-one support, build strong relationships with young people, carers and partners, and ensure high-quality data and

Qualifications

• Ability to develop and maintain positive relationships with children and young people
• Excellent communication skills
• Experience with underserved or disengaged youths
• Ability to educate, inform, coach and mentor young people
• Ability to carry out high quality needs-based assessments
• Experience in working with SEND children and young people
• Co-design goal-based plans to support meeting goals
• Maintain coherent records in line with service protocols and data collection
• Identify, evaluate and manage risk
• Experience delivering both one-to-one and group sessions
• Able to travel across Torbay to attend meetings in various locations
• Experience managing a team of professionals

Responsibilities

• Manage the team supporting children and young people through transition to adulthood
• Carry out comprehensive assessments and develop coproduced goal-based plans
• Plan and deliver targeted group work and one-to-one support

Skills

Relationship building

Communication

Engage marginalised youth

Needs-based assessment

Co-design plans

Record keeping

Risk management

One-to-one support

Group sessions delivery

Time management

Travel readiness

Team management

SEND experience

Job description

Youth Impact Advert

Service Manager for Pathway to Adulthood Service (Education Other Than At School)

Permanent with funding until 31st August 2027 with potential for extension

35 hours per week

£35,100 per annum

Location: Torbay

Benefits include but not limited to:

• 36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
• Enhanced maternity/paternity leave
• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• 2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

About the role:

You'll play a key part in managing the team who support children and young people with their transition to adulthood, further education and employment, through working on their barriers and enhancing their independence skills.

We're looking for an enthusiastic and experienced manager with the ability to carry out comprehensive assessments and develop coproduced goal-based plans, to plan and deliver targeted group work, and to provide one to one support to children and young people to achieve their goals.

Key skills and experience:

• Ability to develop and maintain positive and constructive relationships with children and young people
• Excellent communication skills
• Experience of working with young people who are underserved, marginalised, or disengaged from mainstream services and support systems.
• Ability to educate, inform, coach and mentor children and young people
• Ability to carry out high quality needs and strengths based assessments.
• Experience in working with SEND children and young people
• Co-design goal based plans to support children and young people to meet their goals.
• Keep coherent records of all activity in line with service protocols and complete all requirements relating to data collection.
• Able to identify, evaluate and effectively reduce and manage risk.
• Experience in delivering both one to one and group sessions
• Ability to organise and manage own time
• To be able to travel across Torbay to attend meetings in a variety of locations
• Experience of managing a successful team of professionals

It would also be an advantage if you have any of the following skills and competencies:

• DBT qualification and experience of delivering DBT services
• Experienced in delivering outreach work
• Experience in working in a trauma Informed practice
• First Aid trained

Closing date: Midnight on Sunday 4th October 2026.

Interviews: Date to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.