Administrative Assistant (6083)

The Children's Society; Cheltenham; Hybrid; GBP 15,000 - 19,000; Part time

Job summary

The Children’s Society in Cheltenham seeks an enthusiastic, proactive admin assistant to provide efficient administrative support to Service Managers and Youth Workers at the Cheltenham Youth Hub. You will also greet visitors and help maintain a welcoming, supportive environment for children, families and professionals.

The role requires strong organisational, multi-tasking and IT skills (Outlook, Word, Excel) and experience in office management and reporting systems.

Qualifications

• Experience of admin support in busy environments.
• Ability to multi-task and prioritise workload.
• Understanding of privacy, including data related to young people.

Responsibilities

• Provide admin support to Service Managers, Youth Workers and external partners.
• Welcome and support visitors at Cheltenham Youth Hubs.
• Coordinate documentation and reporting tasks as required.

Skills

Organisational skills

Proactive mindset

IT skills (Outlook, Word, Excel)

Office management

Financial administration

Excellent communication

Inter-personal skills

Stakeholder management

Privacy awareness

Tools

Outlook

Word

Excel

Reporting systems

Job description

Permanent with funding until 30th September 2029

21 hours per week

The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

This role sits within our Cheltenham and Tewkesbury Youth hub. We offer a wide range of support to young people, from weekly youth groups to one to one's and group sessions all within our hubs and in the wider community.

We are currently looking for a enthusiastic, pro-active and organised individual to join our dynamic, ambitious team.

A key aspect of this role is providing efficient and effective administrative support to Service Managers, Youth Workers, and external partners. You will also act as the welcoming first point of contact at both the Cheltenham Youth Hubs, ensuring a friendly, professional, and supportive environment for all who use the space.

The required skills and competencies for this role are

• Excellent organisational skills with the ability to multi-task, working in a complex and demanding environments.
• Proactive and reactive thinker able to prioritise and manage own workload.
• A highly efficient completer-finisher approach, with advanced IT skills in outlook, word and excel with an understanding of reporting systems.
• Experience in office management and business and financial administration.
• Excellent communication skills, including inter-personal communication, writing and telephone management, with a wide range of stakeholders including children and young people, parents and carers, and professionals.

It would also be an advantage if you have any of the following skills and competencies

• Experience with dealing with the public, especially young people.
• Presenting information in a variety of formats to a varied group of stakeholders.
• Understanding of privacy including around data and young people’s stories.

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer.

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Closing date: Midnight on Tuesday 6th October 2026

Interview date: To be confirmed